Naghmeh Arabchi
Ottawa,ON
Summary
Friendly Customer Service Cashier experienced working in diverse retail environments. Successfully operated cash registers and performed necessary calculations. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Crew
McDonald’s
Ottawa
10.2023 - 05.2024
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Checked expiration dates on all products before serving them to customers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in preparing food items such as sandwiches, salads and pizzas.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
Customer Service Cashier
Peyvand
Iran
09.2010 - 09.2013
- Resolved customer complaints and maintained a clean and tidy checkout area
- Actively listened to customers, handled concerns quickly and escalated significant issues to the supervisor
- Met customer service goals and exceeded customer expectations
- Enabled customers to feel welcomed, meaningful, and appreciated by answering questions about products sold throughout the store
Customer Service Agent
Saman
Iran
09.2007 - 01.2009
- Helped many customers daily with a positive attitude and focused on customer satisfaction
- Responded to customer calls and emails to answer questions about products and services
- Demonstrated high attention to detail, organization and managing multiple tasks and projects simultaneously
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service
Education
Bachelor - Computer Science
Azad University
Tehran07-2020
High School Diploma -
Etrat
Iran06.2004
Master of System Science and Engineering -
University of Ottawa
OttawaSkills
- Cooperative Attitude
- Trustworthy
- Tagging Updates
- End Cap Placement
- Basic Math Functions
- Problem-solving
- Customer Service and Assistance
- Optimistic, Friendly
- Quick Learner
- Rewards Tracking
- Customer Complaint Resolution
Languages
English
Professional
French
Elementary
Timeline
Crew
McDonald’s
10.2023 - 05.2024
Customer Service Cashier
Peyvand
09.2010 - 09.2013
Customer Service Agent
Saman
09.2007 - 01.2009
Bachelor - Computer Science
Azad University
High School Diploma -
Etrat
Master of System Science and Engineering -
University of Ottawa
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