NAGA TEJA
Toronto,CANADA
Summary
Results-driven Business Analyst with around 5 years of experience in service and banking sectors. Skilled in requirements gathering, data analysis, and process optimization. Proficient in Agile and effective cross-functional communication. Adaptable and committed to driving success through practical insights.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Analyst
FR SOLUTIONS
05.2018 - 04.2020
- Collaborated with stakeholders to define project objectives and criteria.
- Documented business processes and operating procedures for an early stage startup.
- Created user stories and wireframes to communicate requirements to developers.
- Worked with QA team with the creation and execution of test cases and participated in user acceptance testing.
- Worked closely with product owners and development teams to define and prioritize features for the hiring.
Technical Business Analyst
INFOSYS LIMITED
09.2021 - 02.2023
- Worked closely with stakeholders to understand their business requirements and translate them into technical requirements.
- Gathered and documented business requirements through user interviews , surveys, and discussions.
- Developed SQL scripts for backend data analysis improving report accuracy by 10%.
- Owned financial analyses evaluating year to year and quarter to quarter reports to advise smarter resource allocation which decreased costs by 20 %.
- Developed defences and policies to mitigate fraud losses creating a safe and secure experience for the end users
Consultant
FR SOLUTIONS
04.2023 - Current
- Conducted regular client meetings to understand their business needs, that resulted in the development of tailored strategic plans that increase the client satisfaction by 25 percent.
- Planned and facilitated training sessions to launch a successful business transformation from hiring in TEER1 Cities to TEER 3 cities which improved the project efficiency by 20 percent and decreased the project cost by 40 percent.
Education
Master of Science - Computer Science
Lakehead University
THUNDER BAY , CANADA2021
Bachelor of Engineering - Computer Science
Rajalakshmi Engineering College
Chennai, Tamilnadu2019
Skills
- SQL
- Power BI
- EXCEL
- JIRA
- POWERPOINT
- AGILE
- AWS
- POWERSHELL
- MACHINE LEARNING
- PROMPT ENGINEERING
Certification
- AWS SOLUTIONS TECH ARCHITECT
- ZOHO CREATOR ASSOCIATE
- POWERSHELL DEVELOPER
Timeline
Consultant
FR SOLUTIONS
04.2023 - Current
Technical Business Analyst
INFOSYS LIMITED
09.2021 - 02.2023
Business Analyst
FR SOLUTIONS
05.2018 - 04.2020
Master of Science - Computer Science
Lakehead University
Bachelor of Engineering - Computer Science
Rajalakshmi Engineering College
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