Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

NAGASIRISHA LEKKALA

303-55, Akins Drive, St. Albert,AB

Summary

Passionate and dedicated early childhood educator committed to fostering the growth and well-being of young learners. Skilled in organization, communication, and technology, with extensive experience through volunteering, professional work, and ongoing education in child development. Eager to contribute to a nurturing environment and make a meaningful impact on children's lives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crew Trainer

Bilt Enterprises Ltd./McDonald`s Restuarants
01.2023 - Current
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Promoted culture of safety by conducting regular safety drills and ensuring adherence to health and safety guidelines.
  • Enhanced team performance by conducting detailed training sessions on customer service best practices.
  • Streamlined onboarding process for new hires, reducing time to full productivity.
  • Adapted training content to reflect changes in company policies and industry standards, ensuring that crew members are always up-to-date.
  • Fostered positive work environment, leading to increase in crew morale and productivity.
  • Established and maintained quality control standards.

Volunteer

St. Albert Further Education
11.2022 - 01.2023
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Facilitated community outreach to expand participation and support.
  • Helped clients navigate social services system and access needed resources.
  • Coordinated with different service providers to meet clients' individual needs.
  • Kept case files updated, accurate and aligned with requirements.
  • Maintained internal database of service workers, participants, activities and other relevant details.

Education

Bachelor of Science - Computer Science

Jawaharlal Nehru Technological University
India, Andhra Pradesh
06.2009

Skills

  • Customer Service
  • Team Leadership
  • Workplace Safety
  • Active Listening
  • Coaching and Mentoring
  • Team leadership and supervision
  • Food Safety
  • POS Systems
  • Work Planning and Prioritization
  • Quality Assurance Controls
  • Relationship Management
  • Sales expertise

Languages

English
Professional Working
Hindi
Professional Working
Telugu
Native or Bilingual
Swahili
Limited Working

Certification

Crew Trainer

Interests

Cooking

Baking

Home making

Enriching life of my 12Yrs and 5 Yrs old sons

Timeline

Crew Trainer

Bilt Enterprises Ltd./McDonald`s Restuarants
01.2023 - Current

Volunteer

St. Albert Further Education
11.2022 - 01.2023

Bachelor of Science - Computer Science

Jawaharlal Nehru Technological University

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NAGASIRISHA LEKKALA