Location, Duration and Roles in this team:
Montreal,QC (03/2011 - 03/2012) - Team Member
Chennai,India (04/2012 - 07/2015) - Team Lead
Guadalajara, Mexico ( 08/2015 - 11/2018) - Project Lead
Montreal,QC (12/2018 - Current Date) - Technical Lead/SRE
- Responsible for Level2 and Level3 Production support of Customer Tax Production critical Application.
- Played a key role for delivering 1099/1042 forms for US client reporting to IRS and clients every year within the tax season deadlines.
- Good knowledge in US tax rules for both withholding and reporting
- Expertise in resolving reporting exceptions and achieving 99% forms delivery within IRS deadlines.
- Developed comprehensive documentation to support knowledge transfer among team members, reducing reliance on specific individuals.
- Skills include UNIX, DB2, XML, Shell Scripting, and Python
- Self-motivated, with a strong sense of personal responsibility.