Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nagade Ibrahim

Ottawa

Summary

Dynamic sales associate with a proven track record at Garage Clothing Store, excelling in customer service and teamwork. Recognized for enhancing store appeal and fostering customer loyalty. Skilled in cash handling and adept at problem-solving, ensuring accurate transactions and a positive shopping experience. Committed to delivering exceptional service in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Sales Associate

Garage Clothing Store
04.2023 - 05.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Waitress

Perkins Family Restaurant
03.2019 - 12.2022
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Waitress

Pancho Villa
08.2018 - 10.2019
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.

Ticket Seller

Paul's Boatline
06.2014 - 08.2018
  • Adapted quickly to changes in event schedules or ticket availability, ensuring that customers received accurate and up-to-date information at all times.
  • Handled cash transactions securely while maintaining an accurate record of all financial activities within the box office.
  • Worked collaboratively with coworkers during busy periods to provide seamless support across multiple areas of operation.
  • Enhanced customer satisfaction by providing accurate and timely information on ticket prices, seating options, and event details.

Education

De La Salle Public School
Ottawa, ON

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Sales Associate

Garage Clothing Store
04.2023 - 05.2025

Waitress

Perkins Family Restaurant
03.2019 - 12.2022

Waitress

Pancho Villa
08.2018 - 10.2019

Ticket Seller

Paul's Boatline
06.2014 - 08.2018

De La Salle Public School

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Nagade Ibrahim