Naga Mugulutla
Edmonton,AB
Summary
Responsible Team Coordinator with passion for managing complex responsibilities with organized and resourceful approach. Intelligent and analytical with excellent communication and collaboration skills. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Overview
11
11
years of professional experience
Work History
Team Coordinator
Good Samaritan Society
Edmonton, AB
03.2019 - Current
- Built strong relationships with clients through positive attitude and attentive response
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues
- Oversaw staffing, scheduling and planning for 20 employees on the team
- Trained, motivated and guided on-boarding members
- As a TC I have managed individual’s finances, scheduling their outings, accompanying in their medical appointments, and dealing with their vendors
- I have an experience of all the paper work and licensing process
- I have also involved with wheelchair seating clinic, home care, DATS, AADL and swallowing assessment team whenever it is needed for the individuals
- As a team leader, I also built healthy relationships with guardians (public and private), vendors, and staff.
Child and Youth Care Worker
Carepros
Edmonton, AB
07.2021 - Current
- Taught life skills and coping mechanisms to young population
- Bonded with youth in empathic, caring environment to reduce trauma and emotional distress.| Page
- Organized outings for enrichment and societal reintroduction
- Coordinated family visits, medical appointments, and therapy sessions for youth residents
- Provide care, support, and guidance for teenagers in recovery in a safe, protected, and nonjudgmental environment
- Maintain confidential records of services and sessions for court-ordered monitoring
- Complete all proper paperwork in a timely and detailed manner.
Community Service Worker
Independent Counselling Enterprise
Edmonton, AB
06.2015 - 05.2021
- Completed risk predictions and injury reports
- Covered shift shortages for any shifts to keep the clients’ needs met on time
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues
- Attended trainings and meetings as needed
- Provided day-to-day updates to Team Lead, program processes ensuring the goals are in-line with program standards
- Provided mental health crisis assessments and counseling for adolescents and adults presenting to the emergency department.
Community Service Worker
Good Samaritan Society
Edmonton, AB
06.2016 - 03.2019
- Assisted clients with personal care, transferring and lifting, documentation for the individuals with disabilities
- I also assist the individuals in the community by going with them on the outings, finding community resources for them and making their relationships with the community
- I did mornings, evenings and overnight (awake) shifts as a community support worker
- Supported clients in developing goals and social skills, improving individual wellness and productivity
- Assisted in implementation of community support services in alignment with needs
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
Personal Support Worker
Mainstreet Long Term Care
Toronto, ON
05.2013 - 01.2015
- Documented vitals, behaviors and medications in client medical records
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare
- Supervisor well-informed
- Helped clients manage money, pay bills and shop for groceries or personal items
- Built strong relationships with clients to deliver emotional support and companionship
- Engaged patients in meaningful conversation, socialization and activity while providing personal
- Care assistance
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Monitored, tracked and conveyed important patient information to healthcare staff to help| Page
- Optimize treatment planning and care delivery.
Education
Udemy (Online Education) Certification: Behavior Management - undefined
March, 2022
Certification: Nursing Leadership and Management Graduated - undefined
Aug 2014
Certification: Health Care Aide Currently registered with Alberta Health Care Aide Directory - undefined
Aug 2013
Bachelor of Science - Nursing
Dec 2010
CPR/AED and First Aid Level C – Issued by Canadian Red Cross. Positive Behavior Support Certification Crisis prevention Intervention Certification. Current Vulnerable Sector check – Issued by EPS Food Safety Certificate – Issued by AHS Valid Class 4 Drivers License Non-Violence Crisis Intervention certification Therapeutic Crisis Intervention Suicide Prevention Risk Assessment & Management (SPRAM) - undefined
Skills
- Skillset:
- Assembly Team Supervision
- Safe Operations Management
- Dependable and Responsible
- Performance Assessment
- Verbal and Written Communication
- Team Leadership and Coordination
- Team Communication and Collaboration
- Employee Training
- Decision Making
- Deadline Management
- Problem Resolution
- Critical Thinking
- Relationship Building
- Child Care
- Behavioral Intervention Plans (BIP)
- Crisis Intervention
- Child Development
- Counseling Services
References
REFERENCES:
Available upon request
Interests
Availability:
, Weekday - Evenings and Overnight
Weekend - Anytime
Timeline
Child and Youth Care Worker - Carepros
07.2021 - Current
Team Coordinator - Good Samaritan Society
03.2019 - Current
Community Service Worker - Good Samaritan Society
06.2016 - 03.2019
Community Service Worker - Independent Counselling Enterprise
06.2015 - 05.2021
Personal Support Worker - Mainstreet Long Term Care
05.2013 - 01.2015
- Udemy (Online Education)
Certification: Behavior Management,
Seneca College of Applied Arts and Technology - Certification: Nursing Leadership and Management Graduated,
Lambton College of Applied Arts and Technology - Certification: Health Care Aide Currently registered with Alberta Health Care Aide Directory,
- Bachelor of Science, Nursing
Aware College of Nursing - CPR/AED and First Aid Level C – Issued by Canadian Red Cross.
Positive Behavior Support Certification
Crisis prevention Intervention Certification.
Current Vulnerable Sector check – Issued by EPS
Food Safety Certificate – Issued by AHS
Valid Class 4 Drivers License
Non-Violence Crisis Intervention certification
Therapeutic Crisis Intervention
Suicide Prevention Risk Assessment & Management (SPRAM),
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