Nafisa Akter Neeha
Ottawa,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
3
3
years of professional experience
Work History
Sales Representative
Royal Hair Ottawa
01.2024 - 05.2024
- Trained and mentored new sales representatives.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed and implemented sales strategies to increase profits.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
Shop Assistant
Miniso
03.2021 - 02.2023
- Greeted customers entering store and offered assistance with requirements.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Completed daily tasks accurately and on-time to support shop needs.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Handled customer returns according to company policies, ensuring a fair resolution for all parties involved.
Education
High School Diploma -
Milestone School
Ottawa, ON01.2026
High School Diploma -
Milestone School
Uttara, Dhaka, BangladeshSkills
- Cash Handling
- Customer Service
- Cleaning and sanitizing
- Available Weekends
- Safe Food Handling
- Fluent in Bangla, English and Hindi
Languages
English
Native or Bilingual
Bangla
Native or Bilingual
Hindi
Professional Working
Availability
- Monday- Morning - 4pm
- Tuesday- Morning - 1pm (Wednesday, Thursday not available)
- Friday- Morning - Evening
- Saturday- Morning - Evening
- Sunday- Morning - Evening
References
Rebecca Baaba
Manager at Royal Hair Ottawa
Contact: (819) 592-7874
Email: baabajehuappiah@gmail.com
Ramisa Fariha Prova
Manager at Miniso Bangladesh
Contact: +880 1531-984625
Timeline
Sales Representative
Royal Hair Ottawa
01.2024 - 05.2024
Shop Assistant
Miniso
03.2021 - 02.2023
High School Diploma -
Milestone School
High School Diploma -
Milestone School
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