Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nafeeza Mangal

Toronto,ON

Summary

Proactive and results-oriented, with a proven track record at Noorjeehan General Store, I excelled in enhancing customer satisfaction and streamlining operations. My expertise in cash handling and exceptional customer service, coupled with a knack for fostering significant client relationships, propelled sales growth. Committed to continuous professional development, I thrive in collaborative environments, driving team success.

Overview

4
4
years of professional experience

Work History

Sales Associate

Noorjeehan General Store
03.2016 - 08.2020
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

St. Winefride’s Secondary School
Garnett St Georgetown/ Guyana

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-Solving
  • Exceptional customer service
  • Relationship Building
  • Cash Handling
  • Product Sales
  • Cleaning techniques

Languages

English
Full Professional

Timeline

Sales Associate

Noorjeehan General Store
03.2016 - 08.2020

St. Winefride’s Secondary School

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Nafeeza Mangal