Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Naeem Sheikh

Maple,Canada

Summary

Dynamic Senior Consultant with extensive experience at Earnst & Young, excelling in client requirement gathering and software implementation. Proven track record in leading successful Dayforce HCM projects, enhancing client satisfaction through effective communication and problem-solving. Skilled in SQL and agile methodologies, driving digital transformation and process improvement across diverse industries.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Consultant

Earnst & Young
Toronto, ON
01.2024 - Current
  • Implemented on a major project with 11 Sub-Divisions and led their WFM (Workforce Management) Implementation
  • Led team to gather and refine client requirements for all Sub-Divisions to ensure accuracy of client requirements while leading all groups in completion
  • Implemented client requirements into Dayforce HCM, leading all groups in completion time and rate
  • Thoroughly tested all client requirements to ensure accuracy and stability of client environment to prepare for client testing
  • Supported the client during their user acceptance testing phase and finished this phase with 100% completion, while simultaneously completing client change requests

Senior Implementation Consultant

HRchitect
Toronto, ON
01.2023 - 01.2024
  • Gathered client requirements and refined requirements by way of translating in order to refine the integration process
  • Configured client requirements into Dayforce HCM through technical interpretation of client requirements
  • Tested client requirements to ensure requirements are being observed
  • Implemented, tested and supported over 5 clients for Go-Lives
  • Created and refined Dayforce Reports to ensure

Implementation Consultant

Ceridian Dayforce
Toronto, ON
01.2022 - 01.2023
  • Implemented client environments in Dayforce systems for WFM, HR, Core, Payroll, and Clocks, collaborating with clients and Ceridian Dayforce Staff.
  • Developed comprehensive user stories and instructions to outline developmental framework; performed testing to ensure functionality and recorded details of potential defects for future reference.
  • Successfully served as an Implementation Consultant for four projects, managing three simultaneous implementations.
  • Devoted up to 40 hours per week to gathering requirements, troubleshooting, refining, and enhancing client Dayforce Environments.
  • Conducted meetings with clients to document and gather requirements, effectively developing their implementation plans using workbooks.
  • Demonstrated expertise in implementing and configuring client requirements across various modules.
  • Provided consultation and guidance to clients of diverse sizes and industries, addressing their unique needs.
  • Maintained regular communication with clients and stakeholders throughout the implementation process to ensure accurate execution.
  • Developed comprehensive test cases based on client scenarios to facilitate thorough testing.
  • Conducted rigorous testing to ensure that implementations aligned with client expectations.

Business Systems Analyst

Ceridian Dayforce
Toronto, ON
01.2016 - 01.2020
  • Conducted data research and analysis of client and user feature requests for future development. Proposed potential design solutions for HR software with detailed specifications for new features and enhancements to various stakeholders.
  • Assisted clients in optimal use of application features and enabled timely completion of requests and updates with adequate monitoring and follow-up.
  • Investigated software defects and devised effective solutions to troubleshoot system issues.
  • Developed comprehensive user stories and instructions to outline developmental framework; performed testing to ensure functionality and recorded details of potential defects for future reference.
  • Communicated with multiple cross-functional teams and stakeholders to gather ideas and critical information for technical improvements prior to collaboration on development projects.
  • Met client needs and supported business growth with ongoing development of specialized features to manage functions in entitlements/time off, global payroll and workforce management pay, and client implementation testing.
  • Automated 85-95% of data intake process to save completion time from 10+ days to within one day; significantly increased consultants’ productivity and elevated client experience in acquisition of relevant information to assess specific needs.
  • Formulated automated script with Excel and SQL for inputting large volume of data into application for client; reduced time spent on manual data entry, preserved data integrity, and leveraged scripting template for future use in similar situations.
  • Prioritized enhancement initiatives based on researched data, importance, value, and client requests; presented recommendations to developers, managers, and key stakeholders in meetings, organized timelines according to allotted resources, and documented development milestones for each feature as reference.
  • Facilitated onboarding and mentoring for newly hired application analysts by transferring knowledge on software application, database framework, project organization, information documentation, and attentive client interaction; oversaw varying progress of mentees for smooth transition into team within initial month of employment.

Senior Application Specialist

Ceridian Dayforce
Toronto, ON
01.2016 - 01.2020
  • Provided troubleshooting of technical issues for enterprise level clients; prioritized cases based on severity and urgency to meet strict deadlines.
  • Facilitated live resolutions and documentation of various application problems.
  • Partnered with cross-functional teams to ensure customer satisfaction in applications for payroll, workforce management, and HCM.
  • Utilized scenario testing to identify application defects and potential solutions to correct issues.
  • Documented technical problems and communicated with international support teams on solution methodology and initiatives to improve usability; studied application functionalities to gain deeper understanding of upgrade needs.
  • Partnered with various support, development, and implementation teams to brainstorm on ideas, and devise processes and methodologies to enhance application functionalities over upgrade lifecycle.
  • Created complex SQL queries to gather information and generate relevant problem solving data; used SQL scripting in modifications to meet client requests and project requirements.
  • Traced relevant application data with SQL Server Profiler; leveraged XML, XSLT, and CSV format files as interfaces for importing and exporting large sets of data.
  • Mentored team members in daily operations to allow for successful deliveries and raise overall team performance level.

Education

Bachelor of Commerce - Business Technology Management

Ryerson University
Toronto, ON
01.2016

Skills

  • Microsoft SQL Server/SQL/MySQL
  • XML
  • Project coordination
  • Client requirement gathering
  • User acceptance testing
  • Dayforce HCM
  • Change management
  • Software implementation
  • Change management
  • Digital transformation
  • Data analysis
  • Process improvement
  • Technical documentation
  • Stakeholder engagement
  • Agile methodologies
  • Technical documentation
  • Process improvement
  • Business development
  • Business process reengineering
  • Issue resolution
  • Quality assurance

Certification

  • Dayforce Platform Certified Consultant

Timeline

Senior Consultant

Earnst & Young
01.2024 - Current

Senior Implementation Consultant

HRchitect
01.2023 - 01.2024

Implementation Consultant

Ceridian Dayforce
01.2022 - 01.2023

Business Systems Analyst

Ceridian Dayforce
01.2016 - 01.2020

Senior Application Specialist

Ceridian Dayforce
01.2016 - 01.2020

Bachelor of Commerce - Business Technology Management

Ryerson University

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