Nadya Rafi
Ottawa,ON
Summary
Hardworking individual with over two years of retail experience who is looking to gain and broaden experiences. Completed extensive training in WHMIS and the Ministry Of Labour Health and Safety. First Aid Certified. Experience in the Pharmacy and in retail. Im open to experience new opportunities!
Overview
2
2
years of professional experience
Work History
Cashier
Rexall
04.2022 - Current
- Assisting customers with their shopping needs by helping them find items
- Checking expiration dates on products
- Replenishing and stocking
- Supervisor duties
- Worked flexible schedule plus extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Processed refunds and exchanges in accordance with company policy.
Pharmacy Technician
Rexall Pharmacy
07.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Collected co-payments or full payments from customers.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Resolved third-party billing, computer system and customer service issues.
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
Education
High School Diploma -
Woodroffe High School
Ottawa, ON06.2024
Skills
- Stocking and Replenishing
- Time Management Skills
- Refunds and Exchanges
- Till Counting
- Credit and Cash Transactions
- Customer Service Excellence
- Loyalty Program Promotion
- Preparing Bubble Packs
- Patient Confidentiality
- Ordering and Stocking Medications
- Labeling Prescriptions
- Preparing Bulk Medications
Accomplishments
- Completed the WHMIS course
- Ministry Of Labour Health and Safety
- The OADA Act (Accessible for Ontarians with Disabilities Act)
- Workplace violence and harassment
- FIRST AID
- Completed Standard First Aid with CPR level C and AED.
Additional Information
- Employee of the month at Rexall - June 2022
- Employee of the month at Rexall - October 2022
Timeline
Cashier
Rexall
04.2022 - Current
Pharmacy Technician
Rexall Pharmacy
07.2021 - Current
High School Diploma -
Woodroffe High School
Similar Profiles
Alka PatelAlka Patel
Pharmacy Manager at RexallPharmacy Manager at Rexall
Aminah NawazAminah Nawaz
Cashier/Sales associate at RexallCashier/Sales associate at Rexall
Chase CurrahChase Currah
Sales Associate at RexallSales Associate at Rexall