Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
Cashier
Open To Work

Nadya Belik

Halifax,NS

Summary

Professional with strong background in customer relations, adept at resolving complex issues and enhancing client satisfaction. Skilled in communication, problem-solving, and time management, ensuring seamless service delivery. Collaborative team player, adaptable to changing requirements, consistently driving results and fostering positive work environment.

Overview

12
12
years of professional experience

Work History

Cashier

Sobeys
11.2018 - 04.2019
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and store navigation.
  • Maintained accurate cash drawer and balanced end-of-shift reports.
  • Collaborated with team members to enhance customer service experience.

Fitness Instructor

PUE "UkrFit"
12.2013 - 06.2018
  • Designed and implemented diverse fitness programs tailored to individual client needs.
  • Conducted group classes, fostering a supportive and motivating environment for participants.
  • Monitored client progress, providing feedback and adjustments to enhance performance.
  • Developed promotional materials to increase program visibility and client engagement.

Medical Representative

SP "Kamedis"
11.2012 - 11.2013
  • Developed and maintained relationships with healthcare professionals to promote product lines.
  • Conducted product presentations and educational sessions for medical staff to enhance knowledge of offerings.
  • Collaborated with cross-functional teams to align marketing strategies with sales objectives.
  • Monitored market trends and competitor activities to identify opportunities for growth.

Medical Representative

"KRKA" Pharmaceutical Company, Slovenia
08.2012 - 11.2012
  • Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
  • Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
  • Demonstrated comprehensive product expertise during sales calls, addressing client questions with confidence and authority.
  • Regularly exceeded sales targets by establishing rapport with new clients while maintaining long-lasting relationships with existing ones.
  • Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.

Sales Manager

"MID Group" Ltd., (production and Sale of Elbow Dispensers)
03.2011 - 03.2012

- Search for new clients,

- work with the database (existing clients: clinics, hospitals, medical centers),

- sales by phone, paperwork (arranging orders, invoices etc.)


Accountant's Assistant

"Uspeh PRO", Ltd. (consumer Electronics Trade)
10.2010 - 02.2011
  • Assisted in preparing financial statements and reports for management review.
  • Maintained accurate records of accounts payable and receivable transactions.
  • Reconciled bank statements and resolved discrepancies in a timely manner.
  • Supported month-end closing processes by ensuring all entries were accurately recorded.

Logistics and Sales Manager

Euromarsh Corporation (Marketing Agency), Ireland
03.2007 - 09.2010
  • Led sales team to exceed quarterly targets through strategic planning and execution.
  • Analyzed market trends and customer feedback to refine sales strategies and improve client engagement.
  • Fostered relationships with key clients, enhancing loyalty and driving repeat business opportunities.
  • Monitored sales metrics to identify areas for improvement, driving operational efficiencies across the team.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.

Education

Certificate - Applied Psychology And Life Coaching

Institute of Metacognitive Programming
Toronto, ON
10-2024

Bachelor of Science - International Economics

Institute of Management And Entrepreneurship
Minsk, Belarus
06-2007

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Customer service excellence
  • Team collaboration

Languages

French
Elementary
Russian
Native or Bilingual
English
Professional Working

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteHybrid

Timeline

Cashier

Sobeys
11.2018 - 04.2019

Fitness Instructor

PUE "UkrFit"
12.2013 - 06.2018

Medical Representative

SP "Kamedis"
11.2012 - 11.2013

Medical Representative

"KRKA" Pharmaceutical Company, Slovenia
08.2012 - 11.2012

Sales Manager

"MID Group" Ltd., (production and Sale of Elbow Dispensers)
03.2011 - 03.2012

Accountant's Assistant

"Uspeh PRO", Ltd. (consumer Electronics Trade)
10.2010 - 02.2011

Logistics and Sales Manager

Euromarsh Corporation (Marketing Agency), Ireland
03.2007 - 09.2010

Certificate - Applied Psychology And Life Coaching

Institute of Metacognitive Programming

Bachelor of Science - International Economics

Institute of Management And Entrepreneurship
Nadya Belik