Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Nadjie Francois

Orleans,ON

Summary

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments. Hardworking employee with customer service, multitasking and time management abilities. Dedicated to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Cashier

Real Canadian Superstore
Orleans, ON
07.2021 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Worked closely with front-end staff to assist customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed refunds for worn, damaged and broken merchandise.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Pre-Boarding Screening Officer

Garda World
Ottawa, ON
10.2023 - 01.2024
  • Provided customer service to travelers during the screening process.
  • Educated travelers on proper pre-boarding screening protocols.
  • Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
  • Coordinated and maintained smooth passenger traffic flow through airport security checkpoints.
  • Searched individuals and baggage for weapons and other prohibited items.

Camp Counselor

Eben-Ezer Evangelical Baptist Church
Ottawa, ON
08.2021 - 08.2021
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Established and built relationships with campers to ease fears in new environment.
  • Coordinated and led group activities for campers and counselors.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Planned, organized, facilitated and promoted diverse recreational programs.
  • Met with staff to discuss rules, regulations and work-related problems.

Cashier

Mission Thrift Store
Orleans, ON
06.2021 - 08.2021
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Used suggestive selling techniques to promote add-on sales.

Education

High School Diploma -

St. Matthew High School
Orleans, ON
06.2023

Skills

  • POS Systems
  • Customer Service
  • Cash Handling
  • Reliable and Responsible
  • Credits and Refunds
  • Problem Solving
  • Customer Assistance
  • Detail-Oriented
  • Honest and Ethical
  • Decision Making
  • Creative and Energetic
  • Time Management
  • Team Leadership
  • Friendly, Positive Attitude

Languages

English
Native/ Bilingual
French
Professional

Accomplishments

  • Consistently maintained high customer satisfaction ratings.

Timeline

Pre-Boarding Screening Officer

Garda World
10.2023 - 01.2024

Camp Counselor

Eben-Ezer Evangelical Baptist Church
08.2021 - 08.2021

Cashier

Real Canadian Superstore
07.2021 - Current

Cashier

Mission Thrift Store
06.2021 - 08.2021

High School Diploma -

St. Matthew High School

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Nadjie Francois