Nadja Lepojevic
Richmond,BC
Summary
An approachable candidate with four years of experience in the customer service industry. Skilled at creating welcoming and pleasant atmosphere when communicating with guests. Expert in operating various software's and organizing reservations. Very flexible and attentive to tasks under pressure.
Overview
4
4
years of professional experience
Work History
Host
Steamworks Brewpub
08.2021 - Current
Greeted customers upon arrival while maintaining a positive and friendly attitude
Provided accurate wait-times to regulate sufficient restaurant flow
Organized reservations and assisted with training new employees
Sales Associate
Zara
11.2019 - 09.2020
Organized shelves and racks to maintain the store's visual appeal and to engage customers
Answered customer questions in regards to sizing, accessories and merchandise care
Maintained up-to-date knowledge of sales, payment policies and security standards
Education
Bachelor of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BC04.2025
High School Diploma -
Richmond Secondary School
Richmond, BC06.2021
Skills
- Leadership and teamwork
- Communication
- Attention to detail
- Adaptability
- Experience using OpenTable and Squirrel Systems
Languages
Serbian
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Host
Steamworks Brewpub
08.2021 - Current
Sales Associate
Zara
11.2019 - 09.2020
Bachelor of Arts - Criminology
Kwantlen Polytechnic University
High School Diploma -
Richmond Secondary School
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