Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nadine Uwizeye

Winnipeg,MB

Overview

6
6
years of professional experience
1
1
Certification

Work History

Family Services Assistant

Ronald McDonalds House Charity
Winnipeg, MB
08.2023 - Current
  • Assisted families with access to resources, such as food stamps and housing assistance.
  • Provided emotional support to families in crisis situations.
  • Conducted home visits to assess family dynamics and needs.
  • Organized meetings between families and social service providers.
  • Promotes a positive image of RMHCMB through communications, behaviors and a professional
    attitude
    • Welcomes families upon check-in to the RMHCMB House Program
    • Provide House tours of new families
    • Assists guests with check-in/out, accepting referrals, updating registered guest information and
    maintaining wait list
    • Ensure families are aware of and follow House Rules and Regulations
    • Deal with families and resolve issues in a tactful manner for any infractions of House rules.
    Intervene with appropriate action and prepare required documentation, as needed. Inform
    Family Services Manager when appropriate
    • Ensure safety of all families
    • Maintain supportive and open communication with families and be sensitive to their situations
    • Responsible for responding to family needs quickly, resolving complaints, and making
    recommendations to Family Services Manager.
    • Identify extra needs of families as early as possible in their stay, and advise Family Services
    Manager in a discreet and appropriate manner
    • Follow direction on special projects and assist as needed with critical family/guest concerns
    • Assist with family programming, as needed
    • Handles emergency situations or other circumstances that require immediate attention while on
    duty. Immediately notifies Family Services Manager/CEO during emergencies and completes
    Incident Reports, as needed.

Lead Line Cook

Four Points by Sheraton (Hotel)
Winnipeg, MB
07.2023 - Current
  • Resolved customer complaints in a timely manner while maintaining a professional demeanor.
  • Troubleshot any kitchen equipment issues or malfunctions quickly and efficiently.
  • Planned, prepared and cooked meals according to restaurant specifications.
  • Ensured proper food safety standards were met at all times.
  • Managed a team of kitchen staff including assigning tasks and monitoring performance.
  • Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
  • Monitored cooking temperatures and ensured that dishes were presented properly.
  • Performed other related duties as assigned by the Head Chef or Kitchen Manager.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct temperature of food products.
  • Assisted in food inventory and control while properly receiving and storing delivered items.

Kitchen Line Cook

Stella's Cafe And Bakery
05.2022 - 08.2023
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.
  • Trained new kitchen staff on food safety, preparation and cooking techniques.

Kitchen Line Cook

Chicken Chef
05.2019 - 10.2022
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Health Care Assistant

Riverwood Square Retirement Living
05.2022 - 06.2022
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Communicated effectively with patients and families to provide information about care and treatment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Home Health Care Attendant

Private Client
02.2018 - 12.2020
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Followed nutritional plans to prepare optimal meals.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Developed rapport to create safe and trusting environment for care.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Promoted development of healthy lifestyle to meet health and wellness objectives.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Provided mobility assistance such as walking and regular exercising.

Volunteer

Lindenwood Retirement Home
01.2020 - 05.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.

Education

Bachelor of Science - Health Sciences

University of Manitoba
Winnipeg, MB
10.2023

Associate of Science - Health Sciences

International College of Manitoba
Winnipeg, MB
05.2022

High School Diploma -

Ecole Notre Dame De La Providence De Karubanda
Rwanda
08.2017

Skills

  • Critical Thinking
  • Food Preparation
  • Crew Training
  • Food Storage Procedures
  • Contamination Control
  • Cleaning and Hygiene
  • Food Safety Standards
  • Team Coordination
  • Community Education
  • Eligibility Determination
  • Report Preparation
  • Issue Reporting
  • Customer Service
  • Microsoft Access
  • Active Listening
  • Maintaining Client Records
  • Implementing Client Care Plans

Certification

  • Food Handler's certificate
  • CPR/ First Aid Certificate
  • Nonviolent Conflict Management Certificate
  • WHMIS Certificate ( Workplace Hazardous Materials Information System).
  • SafeServe Certificate.

Timeline

Family Services Assistant

Ronald McDonalds House Charity
08.2023 - Current

Lead Line Cook

Four Points by Sheraton (Hotel)
07.2023 - Current

Kitchen Line Cook

Stella's Cafe And Bakery
05.2022 - 08.2023

Health Care Assistant

Riverwood Square Retirement Living
05.2022 - 06.2022

Volunteer

Lindenwood Retirement Home
01.2020 - 05.2020

Kitchen Line Cook

Chicken Chef
05.2019 - 10.2022

Home Health Care Attendant

Private Client
02.2018 - 12.2020

Bachelor of Science - Health Sciences

University of Manitoba

Associate of Science - Health Sciences

International College of Manitoba

High School Diploma -

Ecole Notre Dame De La Providence De Karubanda
Nadine Uwizeye