Nadine Uwizeye
Winnipeg,MB
Summary
Accomplished Direct Support Worker and culinary professional with a proven track record at Fairfax Community Inc, enhancing patient well-being and culinary satisfaction. Expert in Patient Care and Activity Planning, I significantly improved client support and engagement. Skilled in fostering social skills development and ensuring high safety standards, my approach has consistently elevated patient and customer experiences.
Overview
5
5
years of professional experience
Work History
Direct Support Worker
Fairfax Community Inc
03.2024 - Current
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Assisted with daily living activities, running errands, and household chores.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Provided compassionate and patient-focused care to cultivate well-being.
Family Services Associate
Ronald McDonald House Charity
07.2023 - Current
- Check-in and Check-out families who have their children at the hospital.
- To check that the families meet all the requirements for them to stay at the hose as the family has to be outside of Winnipeg.
- To guide tour to new families, volunteers, and the visitors.
- To make children happy by helping them to paint and play different games.
- To do health check to families
- To open the gate for them as the area is not safe, by making sure that the family coming in the entrance stays at the house.
- To answer different questions the family may have during their stay at the house.
- Taking room payment of the families.
- sanitizing and deep cleaning the kitchen.
- cooking meals to the families for four days a week.
- Greeted families and offered assistance for increased satisfaction.
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase family satisfaction and engagement.
- Utilized family feedback to improve services given to them.
Direct Support Worker
SPIKE Inc
01.2023 - 04.2024
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe, and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Supervised daily activities and provided assistance to staff.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Transported clients to medical and dental appointments to provide support.
Prep and Line Cook
Four Points by Sheraton
05.2022 - 04.2024
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Line and Prep Cook
Stella's Cafe
05.2021 - 02.2024
- Grilled meats and seafood to customer specifications.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Line and Prep Cook
Chicken Chef - Restaurant & Lounge
04.2019 - 10.2021
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Education
Bachelor of Science - Health Sciences
University of Manitoba
Winnipeg, MB10.2023
Associate of Science - General Science
International College of Manitoba
Winnipeg, MB05.2019
Skills
- Activity Planning
- Safety awareness
- Progress Documentation
- Behavioral Management
- Patient Care
- Medication Administration
- Social Skills Development
- First aid and safety
- Transportation
- Health and safety requirements
- Patient Education
- Goal Setting
- Client Support
Languages
English
Full Professional
Timeline
Direct Support Worker
Fairfax Community Inc
03.2024 - Current
Family Services Associate
Ronald McDonald House Charity
07.2023 - Current
Direct Support Worker
SPIKE Inc
01.2023 - 04.2024
Prep and Line Cook
Four Points by Sheraton
05.2022 - 04.2024
Line and Prep Cook
Stella's Cafe
05.2021 - 02.2024
Line and Prep Cook
Chicken Chef - Restaurant & Lounge
04.2019 - 10.2021
Bachelor of Science - Health Sciences
University of Manitoba
Associate of Science - General Science
International College of Manitoba
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