Nadine Richard
Baie De Bouctouche,NB
Summary
Accomplished leader with a proven track record at Tim Hortons, enhancing operational efficiency and customer satisfaction. Expert in inventory control and team management, adept at fostering staff collaboration and compliance with fishing regulations. Skillfully balances staff training with customer engagement, driving significant improvements in service quality and team productivity. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
3
3
years of professional experience
Work History
Restaurant Manager
Tim Hortons
06.2023 - 07.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Supercisor
Tim Hortons
06.2022 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Lobster Fisherwoman
William MacEachern
05.2021 - 08.2021
- Assisted fellow fishermen in times of need through collaborative efforts during emergencies or challenging conditions.
- Collaborated with team members for effective communication during fishing operations, ensuring smooth workflow.
- Measured, sorted and stored catches, returning illegal or undesirable creatures back to water.
- Kept nets, cables, ropes and other deck equipment properly stored to control wear and maintain crew safety.
- Closely followed protocols for emergency situations, maintaining calmness and efficiency.
- Checked and emptied [Type] fish traps, checked catches for quality and stored according to size and type.
Education
High School Diploma -
Clement Cormier
Bouctouche, NB06.1995
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Fishing Regulations Compliance
- Permit acquisition
- Bait Preparation
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Manager
Tim Hortons
06.2023 - 07.2024
Supercisor
Tim Hortons
06.2022 - 08.2022
Lobster Fisherwoman
William MacEachern
05.2021 - 08.2021
High School Diploma -
Clement Cormier
Similar Profiles
CHRISTIAN GILBAOCHRISTIAN GILBAO
Till Operator at Tim HortonsTill Operator at Tim Hortons
VANESSA KRSTICVANESSA KRSTIC
Crew Member at Tim HortonsCrew Member at Tim Hortons
Amrit KandholaAmrit Kandhola
Team Member at Tim HortonsTeam Member at Tim Hortons
Amninderveer KaurAmninderveer Kaur
Team Member at Tim HortonsTeam Member at Tim Hortons
Joshua RichardJoshua Richard
Pharmacy Assistant at Guardian PharmacyPharmacy Assistant at Guardian Pharmacy