Nadine Bulmer
Sherwood Park,AB
Summary
A Consulting Professional and experienced Acute care RN of over 20 years with a proven record of reducing disability claims and claim costs. My expertise lies in the assessment/investigation of claim files and leveraging a comprehensive understanding of Workers' Compensation Board (WCB) regulations and disability management protocols, I will implement strategic initiatives that mitigate risk, improve employee health outcomes, and drive cost-effective solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
WCB/Disability Management Consultant - CN Railway
Telus Health Inc.
Edmonton, AB, Remote
01.2023 - Current
- Served as company representative for Federally Regulated, WCB Team in BC, communicating with all stakeholders including union officials involved in disability program.
- Monitored cost containment and quality standards consistent with internal goals and budgets.
- Handle all cost relief or appeals at all levels in Province of BC - Demonstrated 50% decrease in lost time in BC Q3-Q4 2023.
- Investigate occupational injuries and assess/evaluate all Medical correspondence for consistency with accepted claim costs.
- Maintain and protect all digital information.
- Validate and Pay BC invoices to WCB.
WCB/Disability Management Consultant
Matrix Consulting Group Inc.
Edmonton, AB
10.2022 - 01.2023
- Served as escalated communication link for claimants & company representatives for WCB AB disability claims.
- Monitored cost containment and quality standards consistent with internal goals and budgets.
- Analyzed reported disability claim requests to determine correct responses based on company policies within provincial regulations.
- Reviewed complex claim files for cost relief.
Healthcare Consultant
Self Employed
Fredericton, NB & Edmonton, AB, Remote
07.2018 - Current
- Advocate for Injured Workers
- Produced detailed and relevant reports for use in making business decisions.
- Created and implemented organizational policies and procedures.
- Consulted with healthcare professionals on business decisions.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Document translation (English/French)
Case Manager
WCB Alberta
Edmonton, AB
01.2022 - 06.2022
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Case managed claims for both short and long term disabilities, making entitlement decisions (adjudication) and providing full complex case management.
Program Support Manager
CBI Health Group Inc. (Contract Position)
Fredericton, NB
01.2018 - 06.2018
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supervised staff of 20+ personnel by implementing company policies, protocols, work rules and disciplinary action.
- Trained and developed personnel to improve safety and employee relations.
Registered Nurse
Horizon Health
Perth-Andover, NB, Fredericton, NB & Saint John, NB
10.2003 - 05.2015
- Provided direct patient care, stabilized patients and determined next steps in acute setting.
- Conferred with physicians to discuss diagnoses and devise treatment approaches.
- Updated patient charts both manually and digitally.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Education
Associate's Degree - Business Management Studies (BMS)
Eastern College
Fredericton, NB01-2018
Associate of Science - Nursing
Northern Maine Technical College
Presque-Isle, Maine05-2002
Skills
- 20 years Acute Care Registered Nurse
- Bilingual communication in [French/English]
- Business Management experience, 6 years
- Strong Microsoft Outlook, Word, Excel & Powerpoint
- Policies and procedures
- Coaching and mentoring
- Complex problem-solving
- Calm and professional during times of high stress
- Utmost honesty and confidentiality
- Possess special sensitivity to meeting diverse needs
Certification
Workplace Ethics Certification
Manager Training Certification; CIM Member
Several Advanced Delegated Medical Function Certifications
Sensitivity in the Workplace
Languages
English
Native or Bilingual
French
Professional Working
Timeline
WCB/Disability Management Consultant - CN Railway
Telus Health Inc.
01.2023 - Current
WCB/Disability Management Consultant
Matrix Consulting Group Inc.
10.2022 - 01.2023
Case Manager
WCB Alberta
01.2022 - 06.2022
Healthcare Consultant
Self Employed
07.2018 - Current
Program Support Manager
CBI Health Group Inc. (Contract Position)
01.2018 - 06.2018
Registered Nurse
Horizon Health
10.2003 - 05.2015
Associate's Degree - Business Management Studies (BMS)
Eastern College
Associate of Science - Nursing
Northern Maine Technical College