Nadine Bulmer
Sherwood Park,AB
Summary
A Consulting Professional and experienced Acute care RN of over 20 years with a proven record of reducing disability claims and claim costs. My expertise lies in the assessment/investigation of claim files and leveraging a comprehensive understanding of Workers' Compensation Board (WCB) regulations and disability management protocols, I will implement strategic initiatives that mitigate risk, improve employee health outcomes, and drive cost-effective solutions.
Overview
20
20
years of professional experience
1
1
Certification
Work History
WCB/Disability Management Consultant - CN Railway
Telus Health Inc.
01.2023 - Current
- Served as company representative for Federally Regulated, WCB Team in BC, communicating with all stakeholders including union officials involved in disability program.
- Monitored cost containment and quality standards consistent with internal goals and budgets.
- Handle all cost relief or appeals at all levels in Province of BC - Demonstrated 50% decrease in lost time in BC Q3-Q4 2023.
- Investigate occupational injuries and assess/evaluate all Medical correspondence for consistency with accepted claim costs.
- Maintain and protect all digital information.
- Validate and Pay BC invoices to WCB.
WCB/Disability Management Consultant
Matrix Consulting Group Inc.
10.2022 - 01.2023
- Served as escalated communication link for claimants & company representatives for WCB AB disability claims.
- Monitored cost containment and quality standards consistent with internal goals and budgets.
- Analyzed reported disability claim requests to determine correct responses based on company policies within provincial regulations.
- Reviewed complex claim files for cost relief.
Healthcare Consultant
Self Employed
07.2018 - Current
- Advocate for Injured Workers
- Produced detailed and relevant reports for use in making business decisions.
- Created and implemented organizational policies and procedures.
- Consulted with healthcare professionals on business decisions.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Document translation (English/French)
Case Manager
WCB Alberta
01.2022 - 06.2022
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Case managed claims for both short and long term disabilities, making entitlement decisions (adjudication) and providing full complex case management.
Program Support Manager
CBI Health Group Inc. (Contract Position)
01.2018 - 06.2018
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Supervised staff of 20+ personnel by implementing company policies, protocols, work rules and disciplinary action.
- Trained and developed personnel to improve safety and employee relations.
Registered Nurse
Horizon Health
10.2003 - 05.2015
- Provided direct patient care, stabilized patients and determined next steps in acute setting.
- Conferred with physicians to discuss diagnoses and devise treatment approaches.
- Updated patient charts both manually and digitally.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
Education
Associate's Degree - Business Management Studies (BMS)
Eastern College
Fredericton, NB01-2018
Associate of Science - Nursing
Northern Maine Technical College
Presque-Isle, Maine05-2002
Skills
- 20 years Acute Care Registered Nurse
- Bilingual communication in [French/English]
- Business Management experience, 6 years
- Strong Microsoft Outlook, Word, Excel & Powerpoint
- Policies and procedures
- Coaching and mentoring
- Complex problem-solving
- Calm and professional during times of high stress
- Utmost honesty and confidentiality
- Possess special sensitivity to meeting diverse needs
Certification
Workplace Ethics Certification
Manager Training Certification; CIM Member
Several Advanced Delegated Medical Function Certifications
Sensitivity in the Workplace
Languages
English
Native or Bilingual
French
Professional Working
Timeline
WCB/Disability Management Consultant - CN Railway
Telus Health Inc.
01.2023 - Current
WCB/Disability Management Consultant
Matrix Consulting Group Inc.
10.2022 - 01.2023
Case Manager
WCB Alberta
01.2022 - 06.2022
Healthcare Consultant
Self Employed
07.2018 - Current
Program Support Manager
CBI Health Group Inc. (Contract Position)
01.2018 - 06.2018
Registered Nurse
Horizon Health
10.2003 - 05.2015
Associate's Degree - Business Management Studies (BMS)
Eastern College
Associate of Science - Nursing
Northern Maine Technical College
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