Summary
Overview
Work History
Education
Skills
Websites
Languages
References
Timeline
Generic
Nadine Bea

Nadine Bea

Victoria,BC

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

City of Dreams Manila
03.2015 - 12.2023
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Generating minutes and financial reports for the management.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.

Customer Service Agent

PAL Express
06.2014 - 02.2015
  • Dealing with passenger inquiries about flight departure and arrivals
  • Making sure that passengers will depart and arrive on their desired destination with the touch of hospitality.
  • Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.
  • Enhanced customer satisfaction by efficiently resolving inquiries, addressing concerns and strong problem-solving skills to quickly identify and address customer issues.
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.

Education

Bachelor of Science in Tourism -

Central Philippine University
Iloilo City, Philippines
03.2014

High School Diploma -

Aklan Valley High School
Kalibo, Aklan, Philippines
03.2010

Skills

  • Excellent interpersonal skills
  • Successful working in a team environment, as well as independently
  • The ability to work under pressure and multi-task
  • The ability to follow instructions and deliver quality results
  • Expense Reporting
  • Filing
  • Microsoft Office Suite
  • Invoice Processing
  • Office Administration
  • Document Control
  • Data Entry
  • Scheduling and Calendar Management

Languages

English - Fluent
Filipino - Fluent
English
Professional Working

References

  • Rene Olalia, +639 178987363, Supervisor, PAL Express
  • Christine Omana, +639 952757955, Senior HR Manager, Marina Square Properties Inc.
  • Paolo Carlo Calderon, +639 216540850 / +639 055751897, Operations Manager, City of Dreams Manila

Timeline

Administrative Assistant

City of Dreams Manila
03.2015 - 12.2023

Customer Service Agent

PAL Express
06.2014 - 02.2015

Bachelor of Science in Tourism -

Central Philippine University

High School Diploma -

Aklan Valley High School
Nadine Bea