NADIM BHUIYAN
Brampton,Canada
Summary
Hardworking and reliable individual with experience in customer service at Tim Hortons. Skilled at solving problems, communicating clearly, and helping customers have a positive experience. Able to manage stock and stay organized to keep things running smoothly. Focused on following safety rules and creating a friendly and welcoming environment for everyone.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service
Tim Hortons
08.2023 - Current
- Provided exceptional customer service by taking orders, preparing beverages, and ensuring a positive and welcoming environment.
- Resolved customer concerns and complaints quickly and effectively to maintain satisfaction and repeat business.
- Managed cash transactions, balanced the register, and assisted with inventory restocking to support smooth daily operations.
- Developed strategies for improving customer service delivery processes.
Security Guard
First Response Security
11.2024 - 01.2026
- Secure premises and personnel by patrolling property
- Checked identification of persons entering and exiting the building to eliminate unauthorized visitors on events
- Completed full building and grounds patrols to spot and investigate concerns
- Remaining calm, assertive, and mindful to think critically and problem solve during stressful situations
- Report to the authorities or supervisor regarding any suspicious action or conduct every 2 hours of shift
- Submits the crime report to the police with detail from police foundations course note experience.
Produce Clerk
Freshco
06.2025 - 08.2025
- Followed department plans and stock rotation policies when placing new merchandise on shelves.
- Design and set up advertising signs and displays of merchandise on shelves to attract customers and prompt sales
- Answer customer service questions about merchandise and advise customers on merchandise selection.
- Stocked produce shelves with fresh fruits and vegetables daily.
- Assisted customers with selecting produce and answering questions.
Education
Police foundations -
SHERIDAN COLLEGE BRAMPTON
Brampton04-2026
Highschool Diploma -
FLETCHERS MEADOW SECONDARY SCHOOL
01-2024
Skills
- Customer service
- Conflict resolution
- Critical thinking
- Safety protocols
- Crime reporting
- Inventory management
- Communication skills
- Team collaboration
- Verbal and written communication
Certification
- First Aid & CPR/AED level C
- Individual Security Guard-50035094
- Nonviolent crisis intervention certification (BLUE CARD NCI3563178)
Timeline
Produce Clerk
Freshco
06.2025 - 08.2025
Security Guard
First Response Security
11.2024 - 01.2026
Customer Service
Tim Hortons
08.2023 - Current
Police foundations -
SHERIDAN COLLEGE BRAMPTON
Highschool Diploma -
FLETCHERS MEADOW SECONDARY SCHOOL