Summary
Overview
Work History
Education
Skills
Certification
Languages
Websites
Timeline
Generic

Nadiia Stetsiuk

Etobicoke,ON

Summary

Motivated and adaptable individual with a proven ability to learn quickly and thrive in fast-paced environments. Skilled in communication, problem-solving, and time management, with the capacity to guide others and contribute to efficient, well-organized teamwork. Recognized for reliability, initiative, and a positive attitude that helps drive results and maintain a supportive workplace culture

Overview

9
9
years of professional experience
1
1
Certification

Work History

Barista/Cashier

Coffee Culture Cafe & Eatery
Mississauga
08.2023 - Current
  • Processed orders efficiently, maintaining accuracy in every transaction.
  • Prepared and served beverages and food items per specified standards.
  • Managed cash transactions through POS system with precision.
  • Ensured a tidy and welcoming environment to improve customer satisfaction.
  • Cooked food adhering to established quality guidelines.
  • Provided friendly customer service, enhancing overall guest experience.

Call Centre Operator

Nova Poshta
Netishyn, Ukraine
12.2020 - 11.2021
  • Managed incoming customer calls across Ukraine, resolving complex parcel and delivery issues effectively.
  • Accepted new parcels and generated invoices promptly.
  • Provided expert advice to customers regarding parcel services and delivery options.

Bartender and Server

Fanat Sport bar
Netishyn, Ukraine
03.2019 - 11.2020
  • Maintained control over dining room to ensure swift and efficient guest seating and service.
  • Acted as communications liaison among restaurant staff to enhance operational flow.
  • Received and processed guest orders, delivering them to kitchen promptly.
  • Served meals to guests and issued bills in a timely manner, fostering return visits.

Barista/Shift Supervisor

Atom Cafe
Netishyn, Ukraine
03.2018 - 02.2019
  • Supervised daily operations and supported team efficiency in a fast-paced cafe
  • Trained and guided new staff to deliver consistent, high-quality service
  • Oversaw cash handling and ensured smooth customer transactions

Cashier/Waitress

Bellissimo restaurant
Netishyn, Ukraine
10.2016 - 12.2017
  • Delivered high-quality service as first and last point of contact for guests.
  • Resolved guest complaints positively, fostering relationships that encouraged repeat visits.
  • Received customer orders, communicated them to kitchen staff, and processed bills effectively.

Education

GED -

Professional Lyceum
Netishyn, Ukraine
06-2020

Skills

Problem-solving and critical thinking Team collaboration and leadership Adaptability and quick learning Time management and organization Communication and interpersonal skills

Certification

  • Smart Serve certified - March 2023 to March 2028
  • G2 Driving Licence - April 2025 to October 2028

Languages

English
Professional
Ukrainian
Native/ Bilingual
Russian
Professional

Websites

Timeline

Barista/Cashier

Coffee Culture Cafe & Eatery
08.2023 - Current

Call Centre Operator

Nova Poshta
12.2020 - 11.2021

Bartender and Server

Fanat Sport bar
03.2019 - 11.2020

Barista/Shift Supervisor

Atom Cafe
03.2018 - 02.2019

Cashier/Waitress

Bellissimo restaurant
10.2016 - 12.2017

GED -

Professional Lyceum

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Nadiia Stetsiuk