Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadiia Khytra

Edmonton,AB

Summary

I am a motivated service worker with exceptional social skills, communication skills, and customer service and sales experience
I am creative and friendly, always going the extra mile to meet the client's needs, and able to work in a team.
I want to expand my skills and gain experience as a barista. I am confident that I can achieve good results for my professional skills and for your establishment

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Cook

Café Juli
Karlsruhe, Germany
02.2022 - 12.2022
  • Preparing breakfasts, fast customer service during peak hours
  • Baking pies, cookies, various pastries
  • Management of work processes in the kitchen
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Mentored staff in expectations and parameters of kitchen goals and daily work.
  • Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
  • Interacted with guests to obtain feedback on product quality and service levels.
  • Communicated closely with servers to fully understand special orders for customers.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • prepared special dishes according to the wishes of customers

Leading Specialist in the Supply of Marketing

COCA-COLA HELLENIC BOTTLING COMPANY
Kyiv
07.2019 - 02.2022
  • Development / ordering and accounting of marketing materials
  • Accounting and documentation
  • Organization of marketing events
  • Coordination of shipment and control of delivery
  • Successful launches of additional promotional campaigns in a short time;


Waitress

Coffee Time, Chili Pizza, Olive restaurant
Kyiv, Ukraine
03.2015 - 10.2016
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Greeted new customers, discussed specials and took drink orders.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.

Education

Bachelor of Science - Proofreader

National Pedagogical University
Ukraine
07.2011 - 06.2013

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Beetroot Academy

Junior Specialist - Journalism

Slavic Greek College
09.2009 - 07.2011

Skills

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Timeline

Cook

Café Juli
02.2022 - 12.2022

Leading Specialist in the Supply of Marketing

COCA-COLA HELLENIC BOTTLING COMPANY
07.2019 - 02.2022

Waitress

Coffee Time, Chili Pizza, Olive restaurant
03.2015 - 10.2016

Bachelor of Science - Proofreader

National Pedagogical University
07.2011 - 06.2013

Junior Specialist - Journalism

Slavic Greek College
09.2009 - 07.2011

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Beetroot Academy

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Nadiia Khytra