Timeline
Work History
Overview
Education
Skills
Work Preference
Languages
Generic

Nadiia Herasymenko

Customer Service
Edmonton,AB

Timeline

Deli Clerk

Co-op Food Store
08.2022 - 02.2024

Production Worker

GFR ingredients
05.2022 - 06.2022

Manager Assistant

Hotel im. Jana Pawla ll
03.2022 - 05.2022

High School Diploma -

Kyiv College of Communication
09.2020 - 06.2022

High School Diploma -

Secondary School in Kyiv #230
09.2015 - 06.2020

Work History

Deli Clerk

Co-op Food Store
Barrhead, AB
08.2022 - 02.2024

• Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
• Maintained organized store displays to enhance product visibility and customer experience.
• Collaborated with team members to ensure smooth operations and efficient customer service.
• Updated food displays, cases and other customer-facing areas to increase sales of special items.
• Welcomed and assisted customers, offering guidance on product selection.

Production Worker

GFR ingredients
Barrhead , AB
05.2022 - 06.2022

• Conducted routine maintenance checks on all machinery used in the production line.
• Communicated with team members regarding tasks assigned during shift.
• Monitored production line operations to ensure efficiency and accuracy.
• Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
• Reported any issues to supervisor immediately for resolution.
• Worked efficiently in a team to meet production targets.

Manager Assistant

Hotel im. Jana Pawla ll
Wrocław, Poland
03.2022 - 05.2022

• Ability to manage schedules, files, and projects efficiently.
• Building and maintaining professional relationships with team member and stakeholders.
• Flexibility to adjust to changing priorities and environments.
• Working well in a team setting and supporting colleagues.
• Ensuring accuracy in documentation and communication.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Education

High School Diploma -

Kyiv College of Communication
Leontovycha Street, 11, Kyiv, Ukraine, 01030
09.2020 - 06.2022

High School Diploma -

Secondary School in Kyiv #230
Generala Naumova Street, 35B, Kiev, Ukraine, 03164
09.2015 - 06.2020

Skills

Customer Service

Organization

Effective Customer Communication

Microsoft Office

Team Player

Responsible

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Career advancement

Languages

English
Upper intermediate (B2)
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Polish
Beginner (A1)
Nadiia HerasymenkoCustomer Service