Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nadiia Herasymenko

Barrhead,AB

Summary

Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Committed to effective collaboration and excellent service.

Overview

2
2
years of professional experience

Work History

Deli Clerk

Co-op Food Store
Barrhead, AB
08.2022 - Current
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Followed company recipes for preparing foods such as soups, salads, sandwiches.
  • Assisted customers with selecting products from the deli case or menu board.
  • Processed payments on cash register and counted back bills and change to patrons.
  • Offered samples to promote and upsell specials.
  • Adhered to health regulations regarding food handling and sanitation standards.
  • Adhered to health and safety standards while preparing food.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Resolved customer complaints in a timely manner while maintaining a polite demeanor.
  • Tailored orders to address customer allergies and gluten concerns.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
  • Provided accurate pricing information when requested by customers.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Prepared all food orders according to customer specifications.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Stocked shelves with fresh items daily.
  • Operated cash register accurately and efficiently for customer transactions.
  • Maintained cleanliness of the deli area and equipment.
  • Greeted customers in a friendly and professional manner.
  • Maintained records such as inventory levels or sales figures.
  • Responded to customer questions regarding product availability.
  • Maintained schedule of class assignments to meet deadlines.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.

Production Worker

GFR ingredients
Barrhead, AB
06.2022 - 07.2022
  • Conducted routine maintenance checks on all machinery used in the production line.
  • Communicated with team members regarding tasks assigned during shift.
  • Monitored production line operations to ensure efficiency and accuracy.
  • Used daily system logs to document production information, discussing issues with management.
  • Sorted and packaged products to prepare for processing or shipment.
  • Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
  • Reported any issues to supervisor immediately for resolution.
  • Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Utilized computer software programs to record details related to production process.
  • Examined final products for conformance with quality and design standards.

Restaurant Waiter

Rajskie Ogrody
Wrocław
03.2022 - 03.2022
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal

Education

High School Diploma -

Kyiv College of Communication
Ukraine
06-2022

Secondary School in Kyiv #230
Ukraine
05-2020

Skills

  • Ordering Procedures
  • Product Recommendations
  • Sales Proficiency
  • Effective Customer Communication
  • Microsoft Office
  • Team Player
  • Customer Service
  • Responsible

Languages

Ukrainian
Native/ Bilingual
English
Limited
Polish
Elementary
Russian
Native/ Bilingual

Timeline

Deli Clerk

Co-op Food Store
08.2022 - Current

Production Worker

GFR ingredients
06.2022 - 07.2022

Restaurant Waiter

Rajskie Ogrody
03.2022 - 03.2022

High School Diploma -

Kyiv College of Communication

Secondary School in Kyiv #230

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Nadiia Herasymenko