Nadia Mohammed
Toronto,Canada
Summary
Dedicated and detail-oriented Medical Administrator with hands-on experience in clinic operations, EMR systems, patient care coordination, and front-desk administration. Eager to contribute strong organizational and communication skills in a dynamic healthcare setting.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
12
12
years of professional experience
Work History
Receptionists
Elite Auto Tech
02.2019 - Current
- Greeted customers warmly upon arrival at the auto service center.
- Scheduled appointments for vehicle maintenance and repair services.
- Maintained organized reception area to enhance customer experience.
- Processed customer transactions and handled cash register operations.
- Provided information about services and promotions to clients effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled and confirmed appointments and meetings for management team.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Utilized office equipment such as printers, copiers, and fax machines, ensuring they were in good working order.
Pharmacy Assistant
Maplesville Pharmacy
07.2017 - 12.2018
Medical Administration
MCI Doctor's Office
03.2013 - 08.2014
Education
Medix College
Business and Technical College
Skills
- Patient Scheduling
- Front Desk Operations
- EMR Systems
- Medical Billing
- Records Management
- Data Entry
- Insurance Claims
- Eligibility Verification
- Diagnostic Referrals
- Requisitions
- Vital Signs
- Patients Preparation
- Microsoft Office Suite
- CPR
- First Aid
- Data entry
- Appointment scheduling
- Billing processing
- Patient confidentiality
- Team collaboration
Timeline
Receptionists
Elite Auto Tech
02.2019 - Current
Pharmacy Assistant
Maplesville Pharmacy
07.2017 - 12.2018
Medical Administration
MCI Doctor's Office
03.2013 - 08.2014
Medix College
Business and Technical College
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