Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nadia Malik

Nadia Malik

Chartierville,QC

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Highly organized and committed to creating welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Hostess

Table 51
03.2023 - 02.2024
  • Collaborated with management to implement new strategies for improving restaurant efficiency and guest satisfaction.
  • Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Used cash registers and credit card machines to cash out customers.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.

Sales Representative

Pandora Jewelry
06.2022 - 01.2023
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Developed and implemented sales strategies to increase profits.

Sales Representative

Ted Baker
04.2021 - 02.2022
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.

Bartender

Monkland Tennis Club
04.2021 - 10.2021
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Completed requisitions to maintain required stock par levels.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

GED -

Marianopolis College
Westmount, QC
06.2024

High School Diploma -

Villa Maria
Montréal, QC
06.2021

Skills

  • Interactive communication skills
  • Ordering Procedures
  • Table assignment
  • Front-of-house display creation
  • Patience and Empathy

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Hostess

Table 51
03.2023 - 02.2024

Sales Representative

Pandora Jewelry
06.2022 - 01.2023

Sales Representative

Ted Baker
04.2021 - 02.2022

Bartender

Monkland Tennis Club
04.2021 - 10.2021

GED -

Marianopolis College

High School Diploma -

Villa Maria

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Nadia Malik