Nadia Karra

• Answer telephone calls, mail and email
• Greet visitors and direct them to the appropriate person or department
• Book meetings and conference rooms
• Order and maintain office supplies
• Maintain accurate and up-to-date records of all insurance policies, claims, and correspondence in the company’s database.
• Develop and implement efficient administrative procedures to streamline insurance operations and improve customer service.
• Handle customer inquiries related to policies, coverage, and claims, providing detailed information and resolving issues in a timely manner.
• Transfer calls for insurance claims, including verifying accuracy of information, ensuring all necessary documentation is received, and liaising with insurance adjusters.
• Update clients billing account as required and call the billing department to process the payments.
• Inform clients about declined payments, cancellations of their policies.
• Email or mail insurance documents to clients as requested.
• Organise office supplies

• Provide excellent Reception services for the Dubai office, making
  internal and external guests welcome
  Ensure attentive call management in both English and Arabic
  Internal translation of Arabic documents / Translating projects for the
  team
  Submit expenses for Managing Directors, Directors, Senior Vice
  President, Vice Presidents.
  
  Time Entry for the team
  Assist with the onboarding and offboarding process for the
  consultants.
  Apply for Dubai Work Visa and KSA work visas for the consultants
  Support the Office Manager on internal meetings and events
  Assist the consultants with projects and preparing the documentations
  for clients visits
  Manage the Team Calendar ensuring all meeting room requests are
  listed.
  
  Process all supplier invoices through concur and AlixPartners internal
  systems.
  
  File invoices, both hard and soft copy in appropriate directories
  Issue office access cards and apply for building access card.
  Apply for work permit for new employees.
  leave cover for the executive assistant.
  Management of office supplies, catering for events.
  Draft NOC as required.
  Liaise with team to provide proactive support such as printing,
  scanning, photocopying, binding and filing.

Organizing meetings and managing client databases.
Working closely with the compliance officer to ensure that all clients
KYC are up to date
booking transport and accommodation.
organizing company events or conferences
ordering stationery and furniture
preparing NOC for employees
managing office budgetsliaising with staff, suppliers and clients
implementing and maintaining procedures/office administrative
systems.
induction programmes for new employees
ensuring that health and safety policies are up to date
assisting the organization's HR function by keeping personnel records
up to date, arranging interviews and drafting NOC and contracts.

greeting passengers as they board and exit the plane
showing passengers to their seats and providing special attention to
certain passengers, such as the elderly or disabled

Serving meals and refreshments
checking the condition and provision of emergency equipment and
information for passengers

demonstrating emergency equipment and safety procedures
administering first aid if needed
supplying passengers with newspapers, magazines and in-flight
entertainment

selling duty-free commercial goods and pursuing sales targets