Nadia Guterres
Kitchener,Canada
Summary
Inside sales professional with proven ability to generate accurate and competitive estimates. Known for achieving results through detailed analysis and strong team collaboration. Reliable in adapting to dynamic environments, with skills in pricing strategies and customer relations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Inside sales/Estimator
Canada Alloy Castings/ Inossman North America
03.2020 - Current
Patient Care Coordinator/ Dental Assistant
Country Hills Dentistry, Bridgeport Weber Dental, Stanley Park Dental Care
08.2013 - 01.2019
Server/ Bartender
Nithridge Social Eatery, Edelweiss Tavern
03.2014 - 01.2019
Community Service Worker/Community Liaison/ Case Manager
HUGO – Housing Under Group Organization
01.2013 - 04.2015
Esthetician
Teknik Salon and Spa, Soli Salon and Spa
05.2009 - 01.2011
Education
Level1 Dental assistant -
Medix College
Kitchener, ON01.2014
Community Service Worker Diploma - undefined
Medix College
Kitchener, ON01.2013
Esthetician Diploma - undefined
Gina’s College of Advanced Aesthetics
Waterloo, ON01.2008
Skills
- Accomplished in entering data into Excel and populating pattern data sheets Engage in quoting and processing purchase orders while creating detailed cost sheets Track estimates and sales to facilitate quarterly and yearly reviews Develop and manage production cards and work with IMS and customer order data within our system Demonstrate proficiency in Microsoft and Google software programs, complemented by strong customer service skills
- Collaborating with insurance companies for billing inquiries and obtaining predeterminations Providing patients with detailed dental benefit breakdowns and assisting them in understanding their policies Demonstrating expert knowledge of procedure codes for both basic and complex dental treatments Effectively managing and maintaining a productive schedule Responding to emails and phone calls while ensuring patient care is addressed in a professional and timely manner
- Goal-oriented mindset
- Verbal and written communication
- Client service and support
- Pricing strategy
- Cost estimation
- Performance tracking
- Sales closing
- Report generation
- Bid creation
- Project cost estimating
- Teamwork and collaboration
Customer Service and Sales
Medical Administration
- Problem-solving
- Time management
- Attention to detail
- Listening skills
- Multitasking
- Reliability
- Organizational skills
- Planning and coordination
- Task prioritization
- Product and service knowledge
- Conflict resolution
- Goal setting
- Sales reporting
- Order processing
Certification
- Non-Violent Crisis Prevention Intervention2013
- Suicide Prevention and Intervention2013
- Smart Serve Certificate
Languages
English
Professional Working
Timeline
Inside sales/Estimator
Canada Alloy Castings/ Inossman North America
03.2020 - Current
Server/ Bartender
Nithridge Social Eatery, Edelweiss Tavern
03.2014 - 01.2019
Patient Care Coordinator/ Dental Assistant
Country Hills Dentistry, Bridgeport Weber Dental, Stanley Park Dental Care
08.2013 - 01.2019
Community Service Worker/Community Liaison/ Case Manager
HUGO – Housing Under Group Organization
01.2013 - 04.2015
Esthetician
Teknik Salon and Spa, Soli Salon and Spa
05.2009 - 01.2011
Community Service Worker Diploma - undefined
Medix College
Esthetician Diploma - undefined
Gina’s College of Advanced Aesthetics
- Non-Violent Crisis Prevention Intervention2013
- Suicide Prevention and Intervention2013
- Smart Serve Certificate
Level1 Dental assistant -
Medix College
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