Nadia Estrada

Work History

Taxi Cab Driver

Didi

04.2022 - 01.2023

Maximized passenger satisfaction by keeping vehicles in safe and clean operating condition.
Stored passenger luggage and personal items with care for safety and security.
Calculated rides costs, received money and returned change.
Arrived on time to customer appointments.
Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
Upheld high standards of cleanliness, sanitation and service.
Provided mobility to assistance to disabled passengers.
Transported high-value clients with professionalism and discretion.

Mathematics Teacher

SEJ

08.2016 - 01.2023

Prepared and implemented lesson plans covering required course topics.
Scheduled appointments with parents to discuss student progress and classroom behavior.
Provided meaningful math instruction to improve math skills of children.
Assessed submitted class assignments, determined grades and reviewed work with struggling students to boost success chance.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Administered assessments and standardized tests to evaluate student progress.
Diversified teaching techniques and learning tools help students with differing ability levels and varied learning modalities.
Developed and distributed study guides to reinforce lecture details and help students with test preparation.

Sales Associate

Price Shoes, Zapato agil

02.2011 - 01.2023

Provided positive first impressions to welcome existing, new and potential customers.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Engaged with customers to effectively build rapport and lasting relationships.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Processed product returns and assisted customers with other selections.
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.

Geography and ScienceTeacher

SEJ

06.2018 - 12.2018

Assisted in evacuation of youth due to inclement weather conditions, natural disasters or other unforeseen occurrences.
Organized and prepared materials for daily instruction.
Individualized lesson plans to meet academic level of each student and entire class.
Created safe and inclusive classroom environment of respect and rapport to promote positive learning experience for youth with diverse backgrounds.
Delivered lectures on general principles of geography as well as geographical peculiarities of specific regions relating to current and historical economic and political affairs.
Maintained record of student academic progress for development of report cards and monitoring of academic progress over time.
Communicated with students and parents regarding academic progress, assignments and behavior.
Planned, prepared and taught lesson plans, giving students individual support.

Client Service Representative

Dolphy

03.2018 - 06.2018

Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Coordinated with operations staff to resolve service problems and boost client satisfaction.
Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
Recommended products to customers, thoroughly explaining details.
Trained new personnel regarding company operations, policies and services.
Increased efficiency and performance by monitoring team member productivity and providing feedback.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Educated customers about billing, payment processing and support policies and procedures.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.

Kitchen Assistant and Waitress

informal family business

02.2005 - 12.2007

Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
Cleaned and organized kitchen stations to promote team efficiency.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Greeted new customers, discussed specials and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Suggested appropriate food and drink pairings to increase per-ticket sales.

Housekeeper

Neighbours

04.2002 - 11.2005

Disposed of trash and recyclables each day to avoid waste buildup.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Emptied trashcans and transported waste to collection areas.
Adhered to professional house cleaning checklist.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.

Volunteer Packer

Bodega Aurrera

08.2002 - 07.2004

Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Completed daily orders with expert picking and packing of shipments.
Protected materials for transport by correctly packaging products in boxes and crates.

Summary

Overview

Work History

Taxi Cab Driver

Mathematics Teacher

Sales Associate

Geography and ScienceTeacher

Client Service Representative

Kitchen Assistant and Waitress

Housekeeper

Volunteer Packer

Education

Bachelor of Science - Bachelor of Education

Course Diploma - English As A Second Language

High School Diploma -

Elementary School -

Kindergarden -

Skills

Timeline

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