- Pilates
- Cooking
Nadia Duran
Fresno
Summary
Adaptable professional with experience in retail environments. Known for strong self-motivation and teamwork abilities, contributing to improved customer service and efficient operations. Ready to leverage skills to enhance store performance and customer engagement. Dedicated associate skilled in enhancing customer experiences through exceptional service and attention to detail. Proven ability to adapt quickly and contribute to team success in fast-paced environments. Also very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Core Associate
Victoria's Secret & PINK
Fresno, CA
09.2025 - Current
- Assisted customers with product selections and inquiries to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales reporting.
- Maintained organized merchandise displays, contributing to an appealing store environment.
- Collaborated with team members to achieve daily sales goals and improve customer service quality.
- Adapted quickly to new product lines and promotions, effectively communicating features to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Seasonal Sales Associate
Victoria's Secret & PINK
Fresno, CA
10.2024 - 01.2025
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Maintained visual merchandising standards to ensure appealing store presentation and alignment with brand guidelines.
- Processed transactions accurately using point-of-sale systems, ensuring efficiency during peak hours.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
Education
High School Diploma -
Sanger High School
Sanger, CA06.2024
Phlebotomy Technician
Sanger Adult School
20 E River Park Pl W, Fresno, CA 9372008.2026
Skills
- Self-motivation and initiative
- Resourcefulness and creativity
- Compassionate care
- Team collaboration
Certification
CPR certification
Interests
Timeline
Core Associate
Victoria's Secret & PINK
09.2025 - Current
Seasonal Sales Associate
Victoria's Secret & PINK
10.2024 - 01.2025
Phlebotomy Technician
Sanger Adult School
High School Diploma -
Sanger High School