Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nadia Duguay

Nadia Duguay

Moncton,NB

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Vogue denture Clinic

Receptionist
Moncton, Nb
01.2025 - 05.2025
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Lasik MD

Receptionist and SA3
Moncton, Nb
01.2023 - 12.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

RBC

Banking advisor and credit card investigation
Moncton, Nb
01.2018 - 10.2023
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Recognized by management for providing exceptional customer service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Marketing -

Ccnb
Bathurst, NB
09.2018 - 06.2017

Hair Dresser -

Medes
Moncton, NB
09.2001 - 06.2002

High School -

WaLosier
Tracadie–Sheila, NB
07.1997 - 06.2001

Skills

  • Customer service
  • Time management
  • Data analysis
  • Software optimization

Languages

French
First Language
English
Advanced (C1)
C1

Timeline

Vogue denture Clinic

Receptionist
01.2025 - 05.2025

Lasik MD

Receptionist and SA3
01.2023 - 12.2024

Marketing -

Ccnb
09.2018 - 06.2017

RBC

Banking advisor and credit card investigation
01.2018 - 10.2023

Hair Dresser -

Medes
09.2001 - 06.2002

High School -

WaLosier
07.1997 - 06.2001
Nadia Duguay