Nadia DeMeuleneire
Baldur,MB
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude, ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
MSR II
Sunrise Credit Union
03.2022 - Current
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Handled complex transactions such as wire transfers or foreign currency exchanges with accuracy and efficiency.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Nursing Home Office Coordinator
Rural Psychiatry Associates
09.2018 - 01.2022
- Adjusted self with changing systems online and ensured proper knowledge with new changes
- Ensured HIPPA protocols and rules were followed
- Complied with office workflow processes to achieve optimal efficiency
- Answered phone calls and emails in a timely manner
- Facilitated psych services with our facility to the surrounding North Dakota, Minnesota, and occasional Utah nursing homes
- Scheduled nursing homes contracted with our facility and providers for monthly visits for psych services/therapy services
- Created patient charts and upload pertinent information for rounds
- Introduced new nursing homes to our facility and ensured they were set up properly amd all required patient paperwork was in for upcoming rounds
- Worked with the nursing department to ensure orders were signed and sent back to the facilities in a timely manner
- Improved the nursing home department so much that we expanded services through word of mouth, added more providers, increased therapy services for nursing home residents, hired another nursing home office coordinator and organized the department in a way to facilitate a smooth process
Server and Bartender
Wild Bill's Sports Bar
04.2013 - 09.2018
- Communicated customer's menu choices and special requests to kitchen staff to minimize errors
- Transported food products, cleaned tables and counters, and stocked dining room supplies
- Ensured a fun atmosphere for customers
- Familiarized myself with menu ingredients and cooking processes in order to respond to customer inquiries
- Engaged customers in friendly conversation to boost satisfaction and loyalty
- Able to handle multiple tables at once while providing top service
- Suggested menu choices such as daily specials and appetizers to increase sales and meet upsell targets
- Trained new servers in restaurant procedures and customer service standards
Military Police Soldier
United States Army
06.2010 - 06.2018
- Learned how to remain calm in highly stressful situations
- Trained regularly in weapons, fighting tactics, and de-escalation techniques to effectively handle a wide range of situations
- Created training classes to maintain unit combat-readiness
- Completed all required paperwork within anticipated timeframes
- Finished all tasks and job duties, adhering to deadlines to avoid delays
- Followed established guidelines and procedures
- Required minimal oversight to complete job tasks and met all deadlines and goals
- Participated in additional training to expand knowledge and skills
- Assigned projects and distributed tasks to soldiers
- Encouraged open communication and team engagement to improve soldier morale
- Coordinated resources and equipment to help soldiers meet targets
- Ensured soldiers underneath my command were up to date and knowledgeable in military police information
- Ensured soldiers underneath my command, as well as myself, were 100% ready to go at a moments notice
Marketing Intern
Century 21
12.2017 - 05.2018
- Supported brand promotion by helping to finalize and distribute marketing materials
- Managed phones, triaged emails, and performed social media marketing
- Contributed in brainstorming meetings to enhance the companies brand image
- Created content for marketing promotional materials such as contests, videos and housing information in order to attract more interaction with company page
Education
BBA - Marketing
University of North Dakota
Grand Forks, ND2017
Military Police
Basic & AIT
Fort Leonardwood, MO2011
Skills
- Problem-Solving
- Attention to Detail
- Decision-Making
- Computer Skills
- Excellent Communication
- Dependable and Responsible
- Microsoft Word
- PowerPoint
- Excel
- Outlook
- Analytical and Critical Thinking
- Multitasking Abilities
- Organization and Time Management
- Data Entry
- Task Prioritization
- Clerical Support
Timeline
MSR II
Sunrise Credit Union
03.2022 - Current
Nursing Home Office Coordinator
Rural Psychiatry Associates
09.2018 - 01.2022
Marketing Intern
Century 21
12.2017 - 05.2018
Server and Bartender
Wild Bill's Sports Bar
04.2013 - 09.2018
Military Police Soldier
United States Army
06.2010 - 06.2018
BBA - Marketing
University of North Dakota
Military Police
Basic & AIT
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