Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nadia Colin Bernal

Modesto

Summary

Experienced customer service professional with over four years in a fast-paced café environment, skilled in multitasking, communication, and training new team members. Currently pursuing a Bachelor’s degree in Business Administration with a strong interest in transitioning to human resources. Reliable and organized, with a proven ability to handle challenging situations calmly and support team operations effectively.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Waitress

Mimis Cafe Bistro
07.2021 - Current
  • Handled high-pressure situations with professionalism, maintaining excellent service standards and team coordination during peak hours.
  • Demonstrated strong multitasking and time management skills by managing multiple tables, customer needs, and task priorities.
  • Maintained a clean, organized, and welcoming environment by following standard operating procedures.
  • Remained calm and solution-focused while addressing customer concerns or difficult situations, using conflict resolution and active listening techniques.
  • Operated POS systems, cash registers, and credit card machines to accurately process transactions and complete check out reports.

Education

Associates - Business Administration

Modesto Junior College
Modesto, CA
05-2026

Grace M Davis High School
Modesto, CA
05-2023

Skills

  • Customer service
  • Strong multitasking
  • Team collaboration
  • Cash handling
  • Time management
  • Decision-making

Certification

  • Certified Nail Technician - [November 2020 - Current]

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Waitress

Mimis Cafe Bistro
07.2021 - Current

Associates - Business Administration

Modesto Junior College

Grace M Davis High School

Similar Profiles

CREATE PROFILE
Nadia Colin Bernal