Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Nadia Anwar

Vancouver,Canada

Summary

Client-focused luxury retail professional with over 6 years of experience across premium and luxury fashion brands, including Gucci, Holt Renfrew, Nordstrom, Maje, and Sandro. Experienced in working within diverse retail environments, gaining exposure to different brand cultures, operational structures, and management approaches. Skilled in delivering elevated client experiences, supporting floor operations, participating in team training initiatives, and collaborating closely with leadership. Known for a strong styling sensibility, adaptability, and a natural inclination toward people leadership. Driven to contribute to and grow within leadership focused roles in a dynamic retail environment.

Overview

8
8
years of professional experience

Work History

Client Advisor | Training Support

Gucci
Vancouver, Canada
06.2022 - Current
  • Deliver elevated, personalized luxury client experiences aligned with Gucci service and brand standards
  • Consistently contribute to individual and store sales targets through strong clienteling and relationship building
  • Build and maintain long-term client relationships through CRM and personalized follow ups
  • Regularly assist management with opening and closing procedures to support smooth daily operations
  • Support floor leadership by coordinating client flow and team coverage during peak periods
  • Actively participate in monthly training initiatives and peer to peer learning programs
  • Support onboarding and ongoing development of team members by sharing selling techniques, styling knowledge, and best practices
  • Assist in reinforcing service standards, operational procedures, and professionalism on the sales floor
  • Maintain visual merchandising standards in alignment with global brand guidelines

Supervisor / Consultant

67 Degree Beauty Clinic
Vancouver, Canada
07.2021 - 06.2022
  • Acted as a front line supervisor overseeing daily clinic operations and supporting overall business performance
  • Led, coached, and mentored a team of consultants, providing ongoing guidance on service standards, sales techniques, and client communication
  • Played a key role in onboarding and training new hires, including structured product knowledge and consultation training.
  • Conducted in depth client consultations, developed personalized treatment plans, and managed high value client relationships
  • Monitored daily schedules, supported staff coverage, and assisted in resolving operational or service-related issues
  • Collaborated closely with management to ensure consistent service quality, team alignment, and smooth day to day operations.
  • Addressed client concerns and service recovery situations with professionalism and a solution-oriented mindset.
  • Contributed to a positive, performance driven team culture through hands-on leadership and support.

Client Advisor

Holt Renfrew
Vancouver, Canada
10.2018 - 07.2021
  • Provided premium client experiences within a luxury department store environment
  • Built long term client relationships through CRM and personalized follow up
  • Supported visual standards and collaborated with leadership to achieve store objectives

Sales Associate

Nordstrom
Vancouver, Canada
06.2018 - 10.2018

Delivered consistent, customer focused service in a fast paced, high volume retail environment

  • Supported individual and store level sales targets through proactive selling and product recommendations
  • Assisted with daily store operations, including floor replenishment and client flow coordination
  • Developed strong adaptability and teamwork skills within a large scale retail setting

Sales Associate

Maje
Vancouver, Canada
10.2017 - 06.2018
  • Represented the Maje brand image through polished styling and confident client engagement
  • Provided personalized styling and wardrobing advice aligned with the brand’s Parisian aesthetic
  • Built strong product knowledge to support informed selling and client confidence
  • Assisted with visual merchandising execution and daily store operations
  • Developed lasting customer relationships through attentive, style-driven service

Education

Marketing Management - Professional Sales

British Columbia Institute of Technology (BCIT)
BC, Canada
01.2023

Skills

  • Client Experience & Clienteling Excellence
  • Sales Performance & KPI Contribution
  • Opening & Closing Procedures Support
  • Training Support & Peer Coaching
  • Floor Leadership & Manager-on-Duty Assistance
  • Styling, Wardrobing & Brand Representation
  • Visual Merchandising & Brand Standards
  • Multilingual Communication

Websites

Languages

  • English, Fluent
  • Mandarin Chinese, Native / Fluent
  • Korean, Basic listening comprehension

Timeline

Client Advisor | Training Support

Gucci
06.2022 - Current

Supervisor / Consultant

67 Degree Beauty Clinic
07.2021 - 06.2022

Client Advisor

Holt Renfrew
10.2018 - 07.2021

Sales Associate

Nordstrom
06.2018 - 10.2018

Sales Associate

Maje
10.2017 - 06.2018

Marketing Management - Professional Sales

British Columbia Institute of Technology (BCIT)
Nadia Anwar