Nadège SOUFFRANT
Montréal,QC
Summary
Experienced caregiver seeking employment in retirement residence and facilities where I can contribute to excellent patient care with my skills and expertise. Hardworking employee enthusiastic about learning Type field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
25
25
years of professional experience
Work History
School Bus driver
441 Bus line
01.2013 - Current
- Oversee and implement discipline on the bus
- Follow a precise schedule and adjust to driving in traffic and weather conditions
- Maintain and schedule periodic maintenance of the bus
- Ensure the safety of children and kept the bus in safe and working conditions.
Massage Therapist
Nadgy Resident
01.2009 - 01.2013
- Provided message care to special needs patients
- Reported on patients' on-going health status.
Customer Service Agent
AT&T
01.2002 - 01.2004
- Promoted Snowbird program
- Sold various products and services
- Answered customer inquiries, provided detailed information
- Resolved issues effectively, ensuring customer satisfaction.
Personal Support Worker
Retirement Village
01.1999 - 01.2002
- Provided personalized care to patients with special needs
- Administered accurate medications
- Encouraged everyday activities based on the client's needs and capabilities
- Reported on patients' on-going health status
- Performed daily duties for patient's proper hygiene, bathing, grooming, and dressing
- Transferred patient from bed to power chair or commode chair
- Implemented the step by step plan for prioritizing patient care
- Focused, dependable, multitask-oriented, flexible and able to adapt effectively to challenging and emergency situations.
Education
Community Services Worker Diploma -
Herzing College
Ottawa, Ontario01.2022
Teacher's Aide Certificate -
Éducation à la petite enfance
01.2013
Personal Support Worker -
Centre de formation Anjou
Montréal, QC01.2011
Thaï Massage -
Lotus Palm School
01.2009
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Incident Reporting
- Behavior Management
- Vehicle inspections
Languages
English
Native or Bilingual
French
Native or Bilingual
Créole
Native or Bilingual
Supportive Qualifications
- 3 years' experience providing quality health care services
- Ability to work with or without supervision and as a responsible team worker
- Punctual, Energetic, enthusiastic, and hardworking
- Able to take initiative, reliable, and efficient
- Quick learner, flexible, and adaptable
- Languages: French, English and Créole
- Proficient computer skills (Word, Excel, PowerPoint)
Timeline
School Bus driver
441 Bus line
01.2013 - Current
Massage Therapist
Nadgy Resident
01.2009 - 01.2013
Customer Service Agent
AT&T
01.2002 - 01.2004
Personal Support Worker
Retirement Village
01.1999 - 01.2002
Community Services Worker Diploma -
Herzing College
Teacher's Aide Certificate -
Éducation à la petite enfance
Personal Support Worker -
Centre de formation Anjou
Thaï Massage -
Lotus Palm School
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