Hi, I’m
Nader Klaa
Food Service Supervisor
Calgary
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work. Qualified food service professional bringing Five years of experience in the field. Focused on providing exceptional customer service and maintaining food safety. History of improving food service team training, performance and satisfaction. Well-versed in assigning tasks, monitoring services and implementing plans to correct problems. Background includes inventory management, sales leadership and recordkeeping—organized and forward-thinking food service professional with a flexible and motivational management style.
Overview
8
years of professional experience
3
Languages
Work History
Concrete Reflections
Construction Worker
09.2024 - 03.2025
Job overview
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Grinding, staining, sealing, and polishing for a high‑gloss or satin finish
- Crack repair, surface leveling, and sealing to extend slab life
Mina’s Vietnamese Noodle Soup
Food Service Supervisor
10.2023 - 08.2024
Job overview
- Read orders and prepare food according to instructions and customer satisfaction in a healthcare environment.
- Preparing stock for everyday use.
- Answered questions and maintained customer satisfaction by ensuring food was prepared according to customer's request
- Collected payments.
- Maintained health and food safety standards at all stages.
- Order food, beverages, and other supplies.
- Keep track of stock and minimize waste.
- Train new staff in job duties, safety procedures, and company policies.
Macdonald’s Restaurant
Food Service Supervisor
09.2023 - 12.2023
Job overview
- Trainee
Wendy's Restaurant
Food Service Supervisor
09.2021 - 09.2023
Job overview
- Read orders and prepare food according to instructions and customer satisfaction in a healthcare environment.
- Set up stations with food items, condiments and drinks.
- Operated a variety of kitchen equipment to slice meats and cheeses, cut and shred fruits and vegetables, and grill meats, and other food items using proper safety precautions and sanitary measures
- Answered questions and maintained customer satisfaction by ensuring food was prepared according to customer's request
- Collected payments.
- Maintained health and food safety standards at all stages, from storage through delivery.
- Kept guest and work areas clean, organized and sanitized preestablished standards.
- Regularly inspected preparation and storage equipment to assess and maintain performance for cost-effective, safe operations.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
McDonald's Restaurant
Food Service Supervisor
09.2019 - 09.2021
Job overview
- Supervise, train and coach a multicultural team of junior staff who prepare, portion, and serve food to guests
- Inspect food trays for quality and company procedures for assembling a food tray.
- Responsible for the daily monitoring of procedural standards before and after opening (cleaning and maintenance)
- Ensure shifts are fully covered. Throughout the day, check: temperatures (freezers, coolers, fryers) and cleanliness of work areas and public areas, and ensure workstations are fully stocked, and tills are emptied regularly.
- Interact with guests to ensure the highest level of customer service is met, and respond to questions, comments, or concerns.
- Supervise the inventory, orders, and deliveries.
- Maintained health and food safety standards at all stages, from storage through delivery.
Hotel Regency
Receptionist
07.2018 - 08.2019
Job overview
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted guests and processed their check-in quickly and efficiently.
- Followed government security requirements (keeping of passport, submitting information to the police)
- Offered information on hotel services, packages, excursions, and sightseeing tours
- Checked out guests and closed their balance of the room (room service, mini bar, room charges)
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Hotel "regency" Hammamet
Trainee Receptionist
04.2017 - 05.2017
Hotel "Les colombes" Hammamet
03.2017 - 04.2017
Hotel "yadis" Hammamet
03.2017 - 03.2017
Education
Centre Sectoriel De Formation En Techniques Hôtelières De TaJendouba . Tunisia
Professional technician certificate from reception
06-2018
Skills
Food Safety Team Contribution
Timeline
Construction Worker
Concrete Reflections
09.2024 - 03.2025
Food Service Supervisor
Mina’s Vietnamese Noodle Soup
10.2023 - 08.2024
Food Service Supervisor
Macdonald’s Restaurant
09.2023 - 12.2023
Food Service Supervisor
Wendy's Restaurant
09.2021 - 09.2023
Food Service Supervisor
McDonald's Restaurant
09.2019 - 09.2021
Receptionist
Hotel Regency
07.2018 - 08.2019
Trainee Receptionist
Hotel "regency" Hammamet
04.2017 - 05.2017
Hotel "Les colombes" Hammamet
03.2017 - 04.2017
Hotel "yadis" Hammamet
03.2017 - 03.2017
Centre Sectoriel De Formation En Techniques Hôtelières De Ta
Professional technician certificate from reception
Similar Profiles
Grace AnecaGrace Aneca
IT Technical Support Intern at Concrete ReflectionsIT Technical Support Intern at Concrete Reflections
COURTNEY SCHULTZCOURTNEY SCHULTZ
Automotive Detailer at Lift Auto Group (CSN Reflections)Automotive Detailer at Lift Auto Group (CSN Reflections)
Bridget SjodinBridget Sjodin
Salon Owner/Operator at Reflections Body SpaSalon Owner/Operator at Reflections Body Spa
Josephine CarlosJosephine Carlos
Licensed Practical Nurse at AgeCare SetonLicensed Practical Nurse at AgeCare Seton
Zeming ZhaoZeming Zhao
Shift Supervisor at STARBUCKS COFFEE COMPANYShift Supervisor at STARBUCKS COFFEE COMPANY