Summary
Overview
Work History
Education
Skills
Working History
Languages
Timeline
Generic

NADER ALMAREI

Victoria,British Columbia

Summary

Energetic and caring student with excellent interpersonal communication and problem-solving skills. Has experience in customer service and can identify your needs effectively and efficiently. Has knowledge in administration in the area of management and information technology, with brief experience in both areas. Currently seeking experience in the hospitality industry as well as to develop acquired knowledge.

Overview

3
3
years of professional experience

Work History

Housekeeper

CLEAN SLATE
06.2023 - 05.2024
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items, following hotel standards
  • Responsible for reporting any technical issues or maintenance needs presented in the guest rooms
  • Register the arrival of products and goods and monitor them in the warehouse
  • Assist customers with questions and deliver orders to rooms in a timely manner
  • Implemented a technique that reduced the delivery time for laundry supplies (towels and linens)

Cashier

DOLLARAMA
09.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Sales Associate

CIMAX SPA
01.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Diploma - Business Administration, General Management

Camosun College
12.2024

High School Diploma
12.2021

Skills

  • Customer needs analysis
  • Product knowledge
  • Coordination and allocation of resources
  • Good organizational skills
  • Multitasking
  • Knowledge of cleaning procedures
  • Time management
  • Attention to detail
  • Active listening
  • Self-Motivation
  • Independence
  • Positive attitude

Working History

  • Sales assistant, CIMAX SPA, Jan 2021, Dec 2021, Arica, Chile, Assisted customers with prompt and polite support in-person and via telephone, Maintained records related to sales, returns and inventory availability, Completed orders and organized product deliveries to meet customer timetables, Fielded customer questions to share information about products, availability and pricing, Developed, maintained and utilized diverse client base, Negotiated prices, terms of sales and service agreements
  • Customer Experience, WALMART, Feb 2022, June 2022, Victoria, BC, Dispensed pick up orders to customers, Helped and guided customers with their shopping needs, Worked as a cashier, Zoning and maintenance of aisles
  • Cashier, Dollarama, September 2022, February 2023, Victoria, BC, Using cash registers, Handing cash and receipts to customers, Helping customers with refunds or exchanges, Applying coupons, gift cards, special cards
  • Housekeeper, Clean Slate, June 2023, present, Victoria, BC, Deep cleaning of indoor spaces (Airbnbs, Apartments, etc), Maintenance of living spaces, Clean the guest rooms including dusting and vacuuming, Provide a high level of customer service to ensure guest satisfaction

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Housekeeper

CLEAN SLATE
06.2023 - 05.2024

Cashier

DOLLARAMA
09.2022 - 02.2023

Sales Associate

CIMAX SPA
01.2021 - 12.2021

Diploma - Business Administration, General Management

Camosun College

High School Diploma
NADER ALMAREI