Nadene Crough
Peterborough,ON
Summary
Proven Server/Bartender with a track record of exceptional customer service and sales expertise, honed across roles at establishments like The Pin. Skilled in high-volume dining and POS operation, Excel in guest engagement and team collaboration, significantly enhancing dining experiences and fostering repeat business.
Overview
18
18
years of professional experience
Work History
Server/Bartender
The Pin
01.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server/Bartender
Montanas Cookhouse BBQ & Bar
01.2015 - 01.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Server/Bartender
Hot Belly Mama's
01.2007 - 01.2015
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Graduation - Including 12 Years French Immersion
St. Peters Secondary School
Peterborough, ON06.1996
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Sales expertise
- Order accuracy
- Professional appearance
- Menu memorization
- Point of sale operation
- Allergy awareness
- Beverage preparation
- Table setting knowledge
- Food and beverage pairings
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Server/Bartender
The Pin
01.2018 - Current
Server/Bartender
Montanas Cookhouse BBQ & Bar
01.2015 - 01.2018
Server/Bartender
Hot Belly Mama's
01.2007 - 01.2015
High School Graduation - Including 12 Years French Immersion
St. Peters Secondary School
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