NADEGE ADIKODE
Ottawa
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Research work on “Public debt and economic growth in Benin”
- Assisted the Direction of Studies and Coordination of Development Aid
- Participation in European Union conferences as an assistant to the Director
Teaching Assistant in ECO 2517 in Introduction to Development Economics
University of Ottawa
09.2024 - 12.2024
Teaching Assistant in ECO 1502 (Introduction to Macroeconomics) and ECO 2547 (Analysis of economic and social data)
University of Ottawa
01.2024 - 04.2024
Global Partnership for Effective Development Co-operation (AUDA-NEPAD)
06.2022 - 06.2022
- Note Taker during several meeting
Contact Center Representative
MTN Benin
01.2021 - 03.2022
- Respond to inbound customer inquiries in both French and English, providing clear and empathetic support on products, services, and account issues
- Handled high call volumes in a fast-paced environment, consistently meeting or exceeding key performance indicators (KPIs) for call resolution and customer satisfaction
- Processed service requests, resolved billing issues, and guided clients through online platforms
- Documented all interactions accurately in CRM systems to ensure seamless follow-up and case tracking
- Adapted communication style to diverse client needs, ensuring a positive customer experience and maintaining brand reputation
Assistant of the Anglophone Department Head
Higher School of Sciences, Commerce, and Business Administration (ESCAE), Porto-Novo, Benin
11.2018 - 01.2019
Education
Ph.D. Course - Gender, Peace, and Conflict
Peace Research Institute Oslo
M.A. - Economics
University of Ottawa
12.2024
Predoctoral Fellowship - undefined
African School of Economics
12.2023
M.Sc. - Mathematics, Economics, and Statistics
African School of Economics
01.2022
B.Sc. - Economics
University of Abomey-Calavi
01.2020
Skills
- Soft Skills: Dynamism, People skills, Time Management, Communication Skills, Leadership, React, Express, Teamwork, Problem Solving
- Frameworks: GAMS Studio, Stata, R-studio, Python, Excel, Latex (TeX-Studio), Qgis, Eviews
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Attention to detail
- Multitasking Abilities
- Excellent communication
Languages Spoken
French (Native)
English (Fluent)
Timeline
Teaching Assistant in ECO 2517 in Introduction to Development Economics
University of Ottawa
09.2024 - 12.2024
Teaching Assistant in ECO 1502 (Introduction to Macroeconomics) and ECO 2547 (Analysis of economic and social data)
University of Ottawa
01.2024 - 04.2024
Global Partnership for Effective Development Co-operation (AUDA-NEPAD)
06.2022 - 06.2022
Contact Center Representative
MTN Benin
01.2021 - 03.2022
Assistant of the Anglophone Department Head
Higher School of Sciences, Commerce, and Business Administration (ESCAE), Porto-Novo, Benin
11.2018 - 01.2019
Research work on “Public debt and economic growth in Benin”
Predoctoral Fellowship - undefined
African School of Economics
M.Sc. - Mathematics, Economics, and Statistics
African School of Economics
B.Sc. - Economics
University of Abomey-Calavi
Ph.D. Course - Gender, Peace, and Conflict
Peace Research Institute Oslo
M.A. - Economics
University of Ottawa
RELEVANT COURSES
- Economy: Microeconomics, Macroeconomics, International-Economy, Regional Economy, Computable General Equilibrium Modeling, Health Economics, Labour Economics
- Finance: Money and Banking, Financial Mathematics, Financial Analysis, Corporate Finance
- Accounting: General Accounting, Deep Accounting Corporate Accounting, Analytical Accounting
- Econometrics and Impact Evaluation:
- Experimental and Quasi-Experiment
- Survey Data Management and Analysis
- Gender Analysis
- Use of Economic Models to Evaluate Policies
- Assessing the Effects of Policies in a Macroeconomic Framework
- Modeling Household Behavior in the Case of a Single Treatments
- Case Studies of School Subsidy Programs.
Publications
An XLSForm method for fast offline collection of full-community social network data. Dalla Ragione, Augusto, Jeffrey Andrews, Marina Elodie Sedjro Djekinou, Nadège Adikodé, Iranlowo Abakpin Elodie F. Lawin, Tossou Jeandro Simplice Kakpo, Tchouen Jean Akpo, Daniel Redhead, and Cody T. Ross.
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