Well-qualified automotive repair professional skilled at conducting damage inspections, diagnosing issues and working with diverse vehicles. Proficient in scheduled service, reading technical manuals, and scoping instruments.
Overview
20
20
years of professional experience
Work History
Auto Body Shop Manager
World Class Collision Centre, Repair & Sales
Pickering, Ontario
10.2017 - 12.2024
Negotiated repair and cost procedures with insurance appraisers.
Prepared in-person and photo estimates using the Mitchell software.
Coordinated with insurance companies to ensure timely payment for services rendered.
Cultivated strong relationships with insurance company representatives, vendors, community groups, and media outlets to drive business development initiatives.
Performed post-repair inspections to verify the satisfactory completion of work.
Inspected vehicles for pre-existing damage prior to repairs.
Evaluated mechanical systems for performance issues related to accident damages.
Estimated costs of vehicle repair.
Conducted daily operations of the auto repair shop, including customer service, sales, and financial management.
Provided estimates to customers for requested repairs based on labor times and parts costs.
Monitored inventory levels of supplies needed for repairs, ordering additional items as needed from vendors.
Investigated complaints from customers regarding unsatisfactory workmanship or delays in completion time
Vice President
A-One Links Corporation
06.2005 - 10.2017
Managed a fleet of 80 taxicabs, with revenue of over 4 million dollars per year.
Developed long-range plans for business growth, resulting in an increase in annual sales.
Maintained a daily and weekly schedule for over 100 taxi drivers.
Scheduled repairs and drove revenue by shortening downtime.
Managed accounts for all drivers on a weekly basis.
Drove revenue by cultivating successful client relations.
Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
Conducted daily quality control checks of vehicles.
Collaborated with insurance companies to ensure all paperwork was completed accurately.
Verified accuracy of final invoice documents prior to submitting them for payment processing.
Ensured that all necessary materials were ordered before beginning any work on a vehicle.
Education
Auto Damage Appraisal Certification -
Centennial College of Applied Arts And Technology
Scarborough
12-2024
Certified Automotive Information Specialist - Collision -
AllData -
Centennial College
12-2024
Certified Automotive Information Specialist - Mechanical -
AllData
Centennial College
12-2024
Mitchell Cloud Estimating -
Mitchell
Centennial College
12-2024
Licensed Car Salesperson -
OMVIC
Toronto
04-2020
High School Diploma -
Westview Centennial Secondary School
Toronto, ON
05-2002
Skills
Photo documentation
Damage estimation
Quality Assurance Inspection
Mechanical evaluation
Cost analysis
Cost estimation
Parts ordering
Operational management
Timeline
Auto Body Shop Manager
World Class Collision Centre, Repair & Sales
10.2017 - 12.2024
Vice President
A-One Links Corporation
06.2005 - 10.2017
Auto Damage Appraisal Certification -
Centennial College of Applied Arts And Technology
Certified Automotive Information Specialist - Collision -
AllData -
Certified Automotive Information Specialist - Mechanical -
AllData
Mitchell Cloud Estimating -
Mitchell
Licensed Car Salesperson -
OMVIC
High School Diploma -
Westview Centennial Secondary School
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