NADEEM MIZBAN
Burnaby,Canada
Summary
Highly experienced Licensed Security Guard / Security Team Supervisor with proven ability to diffuse difficult situations through respectful assessment and problem solving. Extensive experience in training and supervising new staff in the field. Keen attention to surroundings and activities of others. Easily build beneficial relationships with site staff and business owners that increase rapport and reporting. Employ multi-lingual skills when needed to communicate and calm non-native English speakers.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Facilities Manager
AllWest Facility Services Ltd.
01.2023 - Current
- Responsible for planning, directing and guiding all maintenance processes for 317,000 sq
- Ft commercial real estate building
- Manage in-house operating engineers of multiple skills including building engineers, electricians, painters, door specialist, and HVAC technicians
- Monitored day to day operations, security, events, installation and sale activity
Security Officer
Vancouver Aquarium
01.2022 - 01.2023
- Conducted walking patrols and video surveillance services to monitor premises
- Responded to incidents, provided calming influence to diffuse potentially aggressive situations
- Oversaw care of animals after hours and first responder for emergencies
- Wrote incident reports on a daily basis to effectively communicate with other staff members
Strata Manager
BC Strata Employee Management Ltd.
01.2021 - 01.2022
- Managed 2 strata buildings with over 200 units
- Attended monthly strata meetings to discuss tenant inquiries
- Registered fobs for new tenants and responded to emails on a daily basis
- Supervised and coordinated services such as maintenance and repairs
Sales
Vancouver Nissan
01.2017 - 01.2022
- Attended in-house training sessions, updated on all new specs including sensor technology
- Assessed customers' requirements and showcased used and new vehicles accordingly
- Described products, features, benefits, and demonstrated usage and operation of vehicle and accessories
Supervisor
SecuriGuard
01.2015 - 01.2017
- Supervised team of 2 guards at Lynn Valley Centre, a mall complex with 35+ stores
- Provided training and mentoring of new staff in response to staff changes
- Generated beneficial relationships with small business owners to increase reporting of incidents
- Notified 911 of medical emergencies and contacted police to respond when needed
- Spoke in Farsi with Persian community members as needed providing clear information and calming influence in situations with non-native English speakers
Licensed Security Guard / Dispatcher / Supervisor
Garda Security Services
01.1993 - 01.2015
- Company Overview: Key Clients: Telus (downtown), Simon Fraser University, Pacific Blue Cross, Vancouver Olympics and Transportation Canada (TREO) office
- Supervised teams of up to 10 guards at sites throughout Vancouver, Burnaby, and Coquitlam
- Conducted walking patrols and video surveillance services to monitor premises
- Reviewed incident reports and submitted to Manager of Security Services (SFU)
- Managed high volume events; monitored entrances, exits and crowds
- Responded to incidents, provided calming influence to diffuse potentially aggressive situations
- Printed and issued 200 – 500 ID passes for employers per week during Olympics
- Trained and mentored new staff to ensure compliance with policies and procedures, and effectiveness and speed in responding to situations
- Key Clients: Telus (downtown), Simon Fraser University, Pacific Blue Cross, Vancouver Olympics and Transportation Canada (TREO) office
Education
Basic Security Training - Level I and II
Douglas College
New Westminster, BCHigh School Diploma -
Omare Shaheed Secondary School
KabulSkills
- Team Supervision
- Operational Effectiveness
- Scheduling
- Training / Mentoring
- Critical Incident Management
- First Aid
- Public Relations
- Investigative Procedures
- Reporting
Certification
- Basic Security Training (BST) Level 1 and 2
- First Aid Level 1
Languages
Farsi
Native or Bilingual
Timeline
Facilities Manager
AllWest Facility Services Ltd.
01.2023 - Current
Security Officer
Vancouver Aquarium
01.2022 - 01.2023
Strata Manager
BC Strata Employee Management Ltd.
01.2021 - 01.2022
Sales
Vancouver Nissan
01.2017 - 01.2022
Supervisor
SecuriGuard
01.2015 - 01.2017
Licensed Security Guard / Dispatcher / Supervisor
Garda Security Services
01.1993 - 01.2015
Basic Security Training - Level I and II
Douglas College
High School Diploma -
Omare Shaheed Secondary School
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