Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nadeem Malik

Toronto

Summary

Knowledgeable store manager with proven background in managing retail operations and leading teams to success. Known for optimizing store layouts and improving customer satisfaction through effective merchandising strategies. Demonstrated ability in team leadership and inventory management.

Overview

13
13
years of professional experience

Work History

Store Manager

Farmboy Inc
04.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.

Associate Store Team Leader

Whole Foods Market
03.2017 - Current
  • Lead monthly and quarterly inventory counts
  • Strategically hire and built bench strength with several leaders
  • Set and achieve the highest standards of retail execution
  • Effectively operated the store as acting store leader while store leader was on leave of absence
  • Directly accountable for ten departments, providing support to seven directly reporting Department Managers who in turn managed over 90 associates
  • For FY2018 achieved Operational Assessment Review score of 94.6, which was the highest score in the Market and one of the highest in the Midwest Region
  • Exceeded both sales and profitability forecasts for FY2018
  • Member of management team that was recognized as Store of the Year in 2018 for exceeding annual sales and margin budgets by 45%
  • Properly managed all store costs to maximize store profitability and achieve margin budgets
  • Responsible for cross-merchandising products which led to increased margins and sales of numerous product groups
  • Created and implemented selling program for flooring sales specialists in 2017 which led to increases in overall department sales and drastically increased sales levels services
  • Consistently exceeded annual department sales and margin goals by implementing strategic product merchandising techniques and aggressively increasing inventory levels
  • Led startup and grand opening of new Whole Foods Market Stores in Canada and U.S.A
  • Comprehensive background leading all aspects of retail operations (e.g., P&L, merchandising, sales, customer service, inventory, personnel and payroll management).

Produce Team Leader

Whole Foods Market
10.2012 - 02.2018
  • Ordered merchandise, performed monthly inventory and trained new associates
  • Through streamlined inventory control processes losses and shrinkage was reduced by 50% to a total of 4%
  • Developed innovative merchandising display process to position high interest items for maximum customer exposure
  • Responsible for monthly/quarterly year over year sales increases ranging from 25% to 50%
  • Recognized and received produce all star award in FY2014 for achieving sales & margin targets consistently per period. Best from 300 stores within North America.

Education

Associate of Applied Science - Computer Systems Technician

Seneca College
01.2004

Skills

  • Store Operations
  • P&L Management
  • Customer Needs Assessment
  • Interpersonal Leadership
  • Adaptability
  • MS Office
  • Problem-solving
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Retail inventory management
  • Recruitment and hiring
  • POS systems
  • Store displays
  • Budget development

Timeline

Store Manager

Farmboy Inc
04.2024 - Current

Associate Store Team Leader

Whole Foods Market
03.2017 - Current

Produce Team Leader

Whole Foods Market
10.2012 - 02.2018

Associate of Applied Science - Computer Systems Technician

Seneca College

Similar Profiles

CREATE PROFILE
Nadeem Malik