Nadeem Ahmed
London
Summary
Detail-oriented and results-driven professional with experience in Mortgage data management , Coupled with strong administrative skills. Demonstrated ability to manage multiple tasks in fast-paced environments. Proficient in SAP, Microsoft Office, and CRM systems. Adept at building customer relationships, enhancing operational efficiencies, and supporting vendor performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
Popeyes Louisiana Kitchen
01.2023 - 03.2025
- Managed high-volume operational tasks while ensuring quality standards were met
- Monitored processes, improved team performance, and implemented strategies to boost efficiency
- Maintained accurate inventory records, reducing discrepancies and optimizing stock levels
- Led cross-functional teams to resolve process challenges and enhance customer satisfaction
Retail Sales Associate
Highland Farms
09.2022 - 12.2022
- Assisted customers, recommended suitable products, and ensured seamless shopping experiences
- Managed inventory, restocked items, and tracked stock levels to meet customer demands
- Organized displays to enhance visual appeal and attract customer interest
Process Executive
Cognizant Technology Solutions
02.2021 - 01.2022
- Managed paper and electronic filing systems to maintain accurate records and documentation
- Handled customer inquiries, addressed discrepancies, and ensured efficient order processing
- Provided customer support by resolving billing questions and ensuring compliance with company guidelines
- Participated in continuous improvement initiatives to streamline processes and improve productivity
Education
Post-Degree Certificate - Supply Chain Management
Humber Institute of Technology and Advanced Learning
Toronto, ON04.2024
Post-Degree Certificate - Entrepreneurship
Humber Institute of Technology and Advanced Learning
Toronto, ON04.2023
Bachelor of Arts - Economics
St. Aloysius College
04.2018
Skills
- Customer Relationship Management (CRM) Systems
- Analytical and Problem-Solving Skills
- Proficient in SAP
- Proficient in Microsoft Excel , PowerPoint
- Time Management and Multitasking Abilities
- Project Support and Testing Participation
- Effective Communication and Interpersonal Skills
Certification
- Business Problem Solving Certification on LinkedIn
- SAP Proficiency Certification
- MS Office Certification from Pearson
Accomplishments
- Completed capstone project for consulting business and logistics company.
- Achieved honors in Business Management Entrepreneurship.
Timeline
Supervisor
Popeyes Louisiana Kitchen
01.2023 - 03.2025
Retail Sales Associate
Highland Farms
09.2022 - 12.2022
Process Executive
Cognizant Technology Solutions
02.2021 - 01.2022
Post-Degree Certificate - Entrepreneurship
Humber Institute of Technology and Advanced Learning
Bachelor of Arts - Economics
St. Aloysius College
Post-Degree Certificate - Supply Chain Management
Humber Institute of Technology and Advanced Learning
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