Contributed to inventory management by monitoring stock levels.
Learned and followed local alcohol laws to keep restaurant compliant with regulations.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Server
Cooters
01.2012 - 07.2012
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Server
Strathmore Station
01.2011 - 07.2012
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Swing Manager
McDonalds Restaurant
07.2009 - 07.2010
Set schedules for numerous staff
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Oversaw daily cash reconciliation processes, maintaining accurate financial records for the establishment.
Streamlined order processing for faster service times, contributing to positive customer feedback.
Enhanced team efficiency by implementing effective scheduling and staff management strategies.
Increased customer satisfaction by maintaining a clean and organized restaurant environment.
Preschool Teacher
Little Stars Childcare
07.2015 - 07.2016
Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Evaluated student performance regularly through observation, assessment tools, and parent-teacher conferences to ensure academic growth was being achieved consistently across all areas of development.
Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained accurate records of each child''s progress throughout the year using various documentation methods such as portfolios or tracking sheets.
Front End Leader
Adventurers Before and After School Care Program
09.2014 - 06.2015
Attended professional development workshops to stay current on best practices within the child care industry.
Assisted family child care providers in maintaining a safe and nurturing environment through regular consultations.
Served as a resource for staff members seeking guidance on ECE best practices or advice on how to handle specific child care situations effectively.
Established positive relationships with families based on trust, professionalism, and mutual respect for successful partnership in child care provision.
Child Care Worker
Highland Next, Inc
06.2016 - 06.2017
Enforced rules and managed behavior through developmentally appropriate discipline.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Prevented behavioral issues with proactive management strategies that encouraged self-regulation among the children.
Provided homework assistance for school-aged children, reinforcing classroom concepts while developing effective study habits.
Promoted good behavior with positive reinforcement methods.
Education
Early Childhood Care And Education
Bow Valley College
Calgary, None
High School Diploma -
Strathmore High School
Strathmore, AB
06.2008
Skills
Strong work ethic
Task prioritization
Guest engagement
Exceptional customer service
Team collaboration
Safe food handling
Cleanliness standards
Performance improvement
Order accuracy
Professional appearance
Hospitality service expertise
Guest relations management
Point of sale operation
Menu memorization
Accomplishments
Completed Pro-serve and Reel Fact
Completed Police check with vulnerable sector search
Languages
English
Native or Bilingual
Certification
Early Childhood Education Certificate - Various accredited institutions.