Nadeana Aubin
White Lake,ON
Summary
- Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Attentive with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
- Organized with experience in a fast paced restaurant environment. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Waitress
Redneck Bistro
Calabogie, ON
09.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently as supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Manager
The Brown’s Pubhouse
Calabogie, ON
02.2019 - 09.2020
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Manager
Calabogie Highlands
Calabogie, ON
04.2014 - 08.2018
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Beverage Cart Attendant, Waitress
Mountain Creek Golf Course
White Lake, ON
06.2013 - 04.2014
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Prepared specialty desserts for customers for special occasions.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Advanced Diploma - Florist / Floral Design
Algonquin College
Ottawa, ON11.2009
Advanced Diploma - Graphic And Digital Design
Algonquin College
Ottawa, ON10.2006
Skills
- Beverage Preparation
- Sales Expertise
- To-Go Order Preparation
- High-Volume Dining
- Accurate Money Handling
- Ordering Procedures
- Sales and Marketing
- Order Management
- Hospitality Service Expertise
- Bar Terminology
- Accuracy and Efficiency
- Warm and Friendly
- Dining Room Monitoring
Timeline
Waitress
Redneck Bistro
09.2020 - Current
Manager
The Brown’s Pubhouse
02.2019 - 09.2020
Manager
Calabogie Highlands
04.2014 - 08.2018
Beverage Cart Attendant, Waitress
Mountain Creek Golf Course
06.2013 - 04.2014
Advanced Diploma - Florist / Floral Design
Algonquin College
Advanced Diploma - Graphic And Digital Design
Algonquin College