Nadeana Aubin
White Lake,ON
Summary
- Motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
- Attentive with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
- Organized with experience in a fast paced restaurant environment. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waitress position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Waitress
Redneck Bistro
09.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently as supervisor.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
Manager
The Brown’s Pubhouse
02.2019 - 09.2020
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
- Exceeded goals through effective task prioritization and great work ethic.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked flexible hours; night, weekend, and holiday shifts.
- Used coordination and planning skills to achieve results according to schedule.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Manager
Calabogie Highlands
04.2014 - 08.2018
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Beverage Cart Attendant, Waitress
Mountain Creek Golf Course
06.2013 - 04.2014
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Prepared specialty desserts for customers for special occasions.
- Used cash registers and credit card machines to cash out customers.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Advanced Diploma - Florist / Floral Design
Algonquin College
Ottawa, ON11.2009
Advanced Diploma - Graphic And Digital Design
Algonquin College
Ottawa, ON10.2006
Skills
- Beverage Preparation
- Sales Expertise
- To-Go Order Preparation
- High-Volume Dining
- Accurate Money Handling
- Ordering Procedures
- Sales and Marketing
- Order Management
- Hospitality Service Expertise
- Bar Terminology
- Accuracy and Efficiency
- Warm and Friendly
- Dining Room Monitoring
Timeline
Waitress
Redneck Bistro
09.2020 - Current
Manager
The Brown’s Pubhouse
02.2019 - 09.2020
Manager
Calabogie Highlands
04.2014 - 08.2018
Beverage Cart Attendant, Waitress
Mountain Creek Golf Course
06.2013 - 04.2014
Advanced Diploma - Florist / Floral Design
Algonquin College
Advanced Diploma - Graphic And Digital Design
Algonquin College
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