Naddneish Wallace
Edmonton,AB
Summary
Proven customer service expert from Total Service Station, adept in cash register operation and maintaining composure under pressure. Excelled in creating a welcoming environment, leading to enhanced customer satisfaction. Demonstrated reliability by accurately managing transactions and resolving complaints, contributing to a significant improvement in service efficiency. Personable and reliable with strong commitment to providing excellent customer service and maintaining positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Total Service Station
11.2016 - 02.2018
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Counted money in drawers at beginning and end of each shift.
Education
High School Diploma -
Kingston Technical High School
Jamaica06-2016
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Customer complaint resolution
- Product knowledge
Languages
English
Full Professional
Timeline
Customer Service Cashier
Total Service Station
11.2016 - 02.2018
High School Diploma -
Kingston Technical High School
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