Led hands-on technical engagements, assisting in the design, deployment, and optimization of Snowflake solutions for data warehousing, data lakes, and data engineering.
Designed and delivered workshops to onboard customers and address advanced Snowflake topics, enhancing technical proficiency and platform adoption.
Program managed account progress, ensuring milestones were met and goals achieved.
Advocated for customers by identifying and implementing the best solutions for their unique business needs.
Collaborated on internal initiatives focused on data collaboration and Snowflake platform advancements.
Solutions Architect II
HashiCorp
Toronto
12.2023 - Current
Led technical engagements, guiding enterprise customers through planning, deployment, and optimization of HashiCorp solutions
Authored design documentation focusing on Terraform observability, no-code, ephemeral workspaces, and ServiceNow integration
Conducted workshops and training sessions, enhancing customer proficiency in Terraform, Packer, and Waypoint
Created standardized code examples for demos, improving usability for team members
Collaborated with sales teams for pre-sales and post-sales support, including product demonstrations and POCs
Technical Solutions Developer II
Google
Kitchener
06.2022 - 12.2023
Provided technical solutions for Google Cloud customers, focusing on performance, scalability, and reliability
Collaborated with engineering teams and customers to improve products and resolve complex issues
Developed internal tools and playbooks to enhance supportability for Google Cloud products, including AlloyDB for PostgreSQL
Delivered customer education sessions, building strong relationships and technical acumen
Database Administration
J.D. Power
London
08.2020 - 04.2022
Maintained, configured, and tuned SQL and NoSQL databases, ensuring data consistency and application health
Automated database tasks, reducing time and technical debt by over 50%
Led team meetings to resolve complex database issues, including high availability and cloud technology
Education
Bachelor of Science - Honours Specialization in Computer Science