Nachole Shepherd
Grover Beach
Summary
Dynamic and detail-oriented Shipping Clerk at Spherion Staffing with proven expertise in order management and quality control. Enhanced shipping accuracy through a robust quality system, while fostering teamwork and communication. Recognized for exceptional customer service and efficiency in high-pressure environments, ensuring timely delivery and client satisfaction.
Overview
7
7
years of professional experience
Work History
Shipping Clerk
Spherion Staffing
03.2024 - 06.2024
- Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
- Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
- Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Assisted in training new employees on company shipping policies and procedures, promoting consistent quality across the team.
- Effectively balanced multiple responsibilities, ensuring timely departure of shipments.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Prepared detailed reports on shipping activities, providing valuable insights for management decision-making processes.
Packer
Tropicale Foods
05.2023 - 09.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Improved team collaboration through effective communication and coordination with coworkers.
- Inspected items to identify discrepancies and damages and reported to supervisor.
Food Server
Takumi Japanese Restaurant - Sushi & Hibachi
07.2021 - 01.2022
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Quality Assurance and Food Server
Chilis's Bar and Grill
12.2018 - 01.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
General Store Associate
Pismo Coast Village RV Resort
07.2017 - 11.2018
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Increased customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Collaborated with fellow associates to maintain a positive work atmosphere, contributing to excellent team dynamics.
- Boosted store sales with effective product recommendations based on customer needs and preferences.
- Coordinated with vendors for merchandise deliveries while verifying accuracy of shipments ensuring smooth restocking process.
- Assisted in visual merchandising efforts, creating attractive displays that showcased products effectively.
- Maintained a clean and organized store environment to enhance the overall shopping experience for customers.
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
Education
High School Diploma -
Arroyo Grande High School
Arroyo Grande, CA2017
Skills
- Shipping and receiving
- Loading and unloading
- Order management
- Teamwork and cooperation
- Self-motivated and independent
- Attention to detail
- Time management
- Inspection and quality control
- Interpersonal skills
- Heavy lifting
- Basic mathematics
- Data recording
- Excellent Customer Service
- Restaurant Expert
- Advanced cash register handler
- Food Server/QA
Nutrition/Fitness Coach in Training
My passion is to change lives with my growing knowledge and love for fitness, anaerobic and aerobic training, and nutritional, scientific knowledge and experience, I would like to go to school and learn more biology, chemistry and science along with nutritionist studies to maximize my ability to be a successful fitness and health coach.
Timeline
Shipping Clerk
Spherion Staffing
03.2024 - 06.2024
Packer
Tropicale Foods
05.2023 - 09.2023
Food Server
Takumi Japanese Restaurant - Sushi & Hibachi
07.2021 - 01.2022
Quality Assurance and Food Server
Chilis's Bar and Grill
12.2018 - 01.2020
General Store Associate
Pismo Coast Village RV Resort
07.2017 - 11.2018
High School Diploma -
Arroyo Grande High School
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