Strategic marketing professional with expertise in digital marketing, CRM strategy, content creation, and lead generation. Skilled in executing multi-channel campaigns and optimizing outreach to drive engagement. Experienced in delivering impactful growth solutions for both B2B and B2C markets.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing & Customer Relations Manager
Century 21/TEAM GTASELL Real Estate
01.2025 - Current
Launched and optimized digital campaigns, increasing social engagement by 35% and customer inquiries by 25%
Implemented CRM lead workflows, improving conversion rates by 20% and reducing response time.
Designed and executed personalized email and text campaigns, leading to 10% uplift in conversions.
Boosted to 15% revenue growth through effective prospect outreach and relationship-building
Directed full-scale social media campaigns across Facebook and Instagram, resulting in a 25% boost in engagement and 15% increase in lead inquiries.
Leveraged FollowUp Boss CRM to manage and segment client base, improving lead follow-up rates by 20%.
Marketing Associate (Intern)
Netcore Cloud
01.2021 - 01.2022
Executed CRM campaigns boosted pipeline velocity by 20% via segmented outreach
Managed content on Quora, Reddit, and blogs, enhancing B2B visibility and SEO authority.
Collaborated on YouTube marketing projects and blog initiatives to improve inbound lead generation.
Education
Post-Graduate Diploma - Marketing Management
Sheridan College
Mississauga, ON
04.2024
Post-Graduate Diploma - International Business Management (Honours)
George Brown College
Toronto, ON
04.2023
Bachelor of Management Studies - Marketing
Mumbai University
04.2021
Skills
Digital Marketing Strategy
Social Media Marketing (Meta Business Suite, Facebook, Instagram)
Email & SMS Campaign Execution
Google Analytics SEO UX Optimization
Adobe Creative Suite Microsoft Office Wix CMS
Market Research & Brand Positioning
CRM software proficiency
Certification
Google Analytics Individual Qualification, Google
Digital Marketing, Hubspot
Advanced Search Engine Optimization, Hubspot
Using Generative AI: Prompt Writing for PR, Communications, and Marketing Professionals Course, Meltwater
Social Media Management with Engage, Meltwater
Timeline
Marketing & Customer Relations Manager
Century 21/TEAM GTASELL Real Estate
01.2025 - Current
Marketing Associate (Intern)
Netcore Cloud
01.2021 - 01.2022
Post-Graduate Diploma - Marketing Management
Sheridan College
Post-Graduate Diploma - International Business Management (Honours)
Real Estate Agent at Century 21 Full Service Realty, Licensed Real Estate BrokerageReal Estate Agent at Century 21 Full Service Realty, Licensed Real Estate Brokerage