Nachelle Smith

Facilitated customer orders for medical equipment, ensuring timely delivery for patient needs.

Updated patient information.

Sent follow-up emails.

Diagnosed and resolved issues with defective medical equipment, restoring functionality for improved patient care.

Addressed customer complaints with effective communication and problem-solving, enhancing overall customer satisfaction.

Assisted customers with product inquiries and service requests.

Process multiple tax returns.

Processed checks and money orders payments.

Processed returns without payments.

Distributed work to correct departments.

Assisted customers with managing current student loan accounts.

Assisted customers with new student loan applications.

Processed work orders to ensure accurate account records.

Collected, reviewed, and updated financial documents.

Processed mortgage loans.

Inputting updated data into MSL and Impact.

Evaluated appraisal documents to verify accuracy and adherence to requirements.