Nabila Nowsova
Toronto,Canada
Summary
Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and patient relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.
Overview
2026
2026
years of professional experience
Work History
Patient Flow Coordinator and Administrative Assistant
University Health Network (UHN)
09.2021 - Current
- Proficient in using Epic and Medstream software
- Book for pre-admission, RADR, and general cardiology clinics.
- Experienced in booking for Congenital, Heart Failure, and Heart Function Clinics, booking for the Vascular Lab, and managing lab-related tasks; prepare, transcribe, and upload new referrals.
- Booking for the Vascular Lab and managing lab-related tasks: prepare, transcribe, and upload new referrals.
- Prepare, transcribe, and upload new referrals
Patient Flow Coordinator
University Health Network (UHN)
01.2020 - 09.2021
- Experienced in registering and booking patients for physicians
- Proficient in using PHS, EPR and CORAL VIEW software
- Process patient paperwork for specialist appointments and lab tests
- Recognized for professionalism and positive feedback from management
- Applied policies to ensure compliance and kept a neat work area
- Prepared and pulled charts and maintained filing systems
- Praised for eagerness to learn and grow under pressure
- Valued team player across reception, booking, and payment roles
Medical Office Secretary
Dr. Cheryl Green, Family Physician
09.2019 - 12.2019
- Worked with PS Suite EMR for scheduling and documentation
- Managed calls, appointments, emails, faxes, and file organization
- Sterilized instruments, tested urine samples, and measured patient vitals
Volunteer
Toronto General Hospital-University Health Network
05.2019 - 12.2019
- Handled multiple administrative tasks under pressure with professionalism
- Filed surgical and cytological slides and prepared them for oven
- Answered phones, filed slides, and resolved patient issues promptly
Screener
TR Bickle Center
- Welcomed and screened patients/visitors per hospital protocol
- Directed and accompanied patients to destinations
- Followed procedures for failed screenings and directed staff accordingly
UHN Respite Centre Representative (TRI)
University Health Network (UHN)
- Maintained the Respite Centre: welcoming staff, giving instructions, distributing refreshments
- Led BRITE and other wellness activities
- Replenished supplies and completed check-ins with Wellness Department
- Ensured a safe space by cleaning high-touch areas and monitoring staff well-being
Education
Office Administration-Health Services - Co-op Option
George Brown College Waterfront Campus
Toronto, ON04.2019
Phlebotomy Workshop Certification -
Canadian College of Healthcare and Pharmaceutics
Etobicoke, Ontario12.2019
Academic Upgrading Program -
Seneca College
Toronto, ON04.2017
Skills
- PowerPoint
- Excel
- Microsoft Word
- Access
- Accuro software
- Typing
- OHIP billing
- Faxing
- Scanning
- Medical transcription
- Medical terminology
- Organizational skills
- Initiative
- Data entry proficiency
- Patient relationship building
- Staff training
- Paperwork processing
- Telephone reception
- Technical troubleshooting
- Cross-functional team development
- Performance improvement
- Performance tracking
- Multitasking
- Excellent communication
- Multitasking Abilities
- Teamwork and collaboration
- Attention to detail
- Problem-solving
- Time management
- Analytical thinking
- Team building
- Decision-making
- Conflict resolution
- Interpersonal communication
- Task prioritization
- Process improvement
- Active listening
- Written communication
- Relationship building
References
Promptly available upon request
Timeline
Patient Flow Coordinator and Administrative Assistant
University Health Network (UHN)
09.2021 - Current
Patient Flow Coordinator
University Health Network (UHN)
01.2020 - 09.2021
Medical Office Secretary
Dr. Cheryl Green, Family Physician
09.2019 - 12.2019
Volunteer
Toronto General Hospital-University Health Network
05.2019 - 12.2019
Screener
TR Bickle Center
UHN Respite Centre Representative (TRI)
University Health Network (UHN)
Office Administration-Health Services - Co-op Option
George Brown College Waterfront Campus
Phlebotomy Workshop Certification -
Canadian College of Healthcare and Pharmaceutics
Academic Upgrading Program -
Seneca College
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