Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nabila Nowsova

Toronto,Canada

Summary

Professional representative with robust experience and strong commitment to delivering exceptional results. Effective at collaborating within teams and adapting to changing needs to ensure reliability and success. Skilled in communication, problem-solving, and patient relations, with focus on achieving impactful outcomes. Valued for proactive approach, integrity, and ability to build lasting professional relationships.

Overview

2026
2026
years of professional experience

Work History

Patient Flow Coordinator and Administrative Assistant

University Health Network (UHN)
09.2021 - Current
  • Proficient in using Epic and Medstream software
  • Book for pre-admission, RADR, and general cardiology clinics.
  • Experienced in booking for Congenital, Heart Failure, and Heart Function Clinics, booking for the Vascular Lab, and managing lab-related tasks; prepare, transcribe, and upload new referrals.
  • Booking for the Vascular Lab and managing lab-related tasks: prepare, transcribe, and upload new referrals.
  • Prepare, transcribe, and upload new referrals

Patient Flow Coordinator

University Health Network (UHN)
01.2020 - 09.2021
  • Experienced in registering and booking patients for physicians
  • Proficient in using PHS, EPR and CORAL VIEW software
  • Process patient paperwork for specialist appointments and lab tests
  • Recognized for professionalism and positive feedback from management
  • Applied policies to ensure compliance and kept a neat work area
  • Prepared and pulled charts and maintained filing systems
  • Praised for eagerness to learn and grow under pressure
  • Valued team player across reception, booking, and payment roles

Medical Office Secretary

Dr. Cheryl Green, Family Physician
09.2019 - 12.2019
  • Worked with PS Suite EMR for scheduling and documentation
  • Managed calls, appointments, emails, faxes, and file organization
  • Sterilized instruments, tested urine samples, and measured patient vitals

Volunteer

Toronto General Hospital-University Health Network
05.2019 - 12.2019
  • Handled multiple administrative tasks under pressure with professionalism
  • Filed surgical and cytological slides and prepared them for oven
  • Answered phones, filed slides, and resolved patient issues promptly

Screener

TR Bickle Center
  • Welcomed and screened patients/visitors per hospital protocol
  • Directed and accompanied patients to destinations
  • Followed procedures for failed screenings and directed staff accordingly

UHN Respite Centre Representative (TRI)

University Health Network (UHN)
  • Maintained the Respite Centre: welcoming staff, giving instructions, distributing refreshments
  • Led BRITE and other wellness activities
  • Replenished supplies and completed check-ins with Wellness Department
  • Ensured a safe space by cleaning high-touch areas and monitoring staff well-being

Education

Office Administration-Health Services - Co-op Option

George Brown College Waterfront Campus
Toronto, ON
04.2019

Phlebotomy Workshop Certification -

Canadian College of Healthcare and Pharmaceutics
Etobicoke, Ontario
12.2019

Academic Upgrading Program -

Seneca College
Toronto, ON
04.2017

Skills

  • PowerPoint
  • Excel
  • Microsoft Word
  • Access
  • Accuro software
  • Typing
  • OHIP billing
  • Faxing
  • Scanning
  • Medical transcription
  • Medical terminology
  • Organizational skills
  • Initiative
  • Data entry proficiency
  • Patient relationship building
  • Staff training
  • Paperwork processing
  • Telephone reception
  • Technical troubleshooting
  • Cross-functional team development
  • Performance improvement
  • Performance tracking
  • Multitasking
  • Excellent communication
  • Multitasking Abilities
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Time management
  • Analytical thinking
  • Team building
  • Decision-making
  • Conflict resolution
  • Interpersonal communication
  • Task prioritization
  • Process improvement
  • Active listening
  • Written communication
  • Relationship building

References

Promptly available upon request

Timeline

Patient Flow Coordinator and Administrative Assistant

University Health Network (UHN)
09.2021 - Current

Patient Flow Coordinator

University Health Network (UHN)
01.2020 - 09.2021

Medical Office Secretary

Dr. Cheryl Green, Family Physician
09.2019 - 12.2019

Volunteer

Toronto General Hospital-University Health Network
05.2019 - 12.2019

Screener

TR Bickle Center

UHN Respite Centre Representative (TRI)

University Health Network (UHN)

Office Administration-Health Services - Co-op Option

George Brown College Waterfront Campus

Phlebotomy Workshop Certification -

Canadian College of Healthcare and Pharmaceutics

Academic Upgrading Program -

Seneca College
Nabila Nowsova